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Retro Stage

2.8

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Retro Stage Reviews Summary

Retro Stage has a rating of 2.8 stars from 760 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Retro Stage most frequently mention customer service, tracking number and poor quality. Retro Stage ranks 123rd among Clothing sites.

service
221
value
211
shipping
223
returns
152
quality
206
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Ireland
1 review
0 helpful votes
Follow Antoinette B.
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Ordered a dress and shawl to match in sale. Immediately recieved email stating stock was out but could I wait. I did wait. Eventually after a number of emails from me to them they posted the dress... late. The tracking information was not recognised by delivering company. I could see many other customers emails popping up on my feed... no privacy or security there. Thenter told the shawl is out of stock... but is still on sale on site with no indication that it's not available. I pointed this out and told actual and virtual stock are 2 different things. They have my money... I don't have the product and they're offering it to sell to more customers?

Date of experience: September 4, 2019
Candy L. Retro Stage Rep
over a year old

Antoinette,
Thank you for your order and so sorry to hear the problem.
Since I found nothing via your name, could you tell me your order number, Or could you please send me your name or the email address which you used to place your order so that we can check for you soon? ​

If there have any more request, please kindly contact me via email address: [email protected]
Or you can call 1 (213) 618-3186 / +86 13092605881 ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Have a nice day.
Yours,
Bree

Canada
1 review
2 helpful votes
Follow Sylvain H.
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We ordered a very pretty embroidered dress but in the wrong size. Upon realizing our error, we contacted customer service and the size was promptly corrected. When we receive the dress, the zipper was broken. The after-sales service offered us a partial refund, which allowed us to get the zipper replaced at a local tailor shop.
With the zipper now replaced, my wife loves the dress, She finds it very comfortable to wear and we both love the style.
So far, we have ordered 4 dresses from Retro Stage, and we are very happy with our orders.

Date of experience: September 3, 2019
Arkansas
1 review
1 helpful vote
Follow Kathleen T.
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I wanted a style change up, I always loved the 50s style, but everything I found on most websites was bad quality and some didnt even look like the pictures, Retro had just what I wanted, perfect sizing chart, great instructions on how to order. Will definitely be purchasing again soon.

Date of experience: September 3, 2019
GB
1 review
1 helpful vote
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Fabulous
September 3, 2019

Ordered a 1920's dress for a ball and i love it. Great quality fab detail amazing price and quick shipment. Thank you so much.

Date of experience: September 3, 2019
Arizona
2 reviews
1 helpful vote
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From a dream to reality
September 3, 2019

I have always loved the fashion look of the 1920's.

I vowed that if I ever found clothing of that era, I would dress as if I lived back in the 20's.

Happily I discovered Retro Stage. At first I was cautious about getting good quality fabric and if they really duplicated the time.

I ordered several items and when my items arrived, I was definitely excited, happy, and very satisfied with everything I ordered.

I am already planning to order soon.

I look gorgeous in making the past come to life in 2019.

Thank you Retro Stage for making a dream into reality.

Date of experience: September 2, 2019
Malawi
1 review
1 helpful vote
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Beautiful dress
September 2, 2019

What I have ordered is what I got now. Am a very happy customer. I like the dress so much the material very good and it has fit me very well no adjustments. Being my very first time deal with you am much impressed

Date of experience: September 1, 2019
Germany
1 review
1 helpful vote
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I can't stress enough how much I love these dresses. Although one needs to be exchanged bc it was a smidge too big, the quality is insane for the money! I mean they look like $300 dresses! Will buy from here again!

Date of experience: August 29, 2019
Poland
1 review
1 helpful vote
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Gorgeous
August 30, 2019

Ive just received my new dresses and they are absolutely gorgeous! The size is right, the material and shape perfect. I can also recommend retrostage because of it's fantastic customer service, always ready to help you :)

Date of experience: August 27, 2019
Mississippi
1 review
1 helpful vote
Follow Beckie F.
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I love RetroStage! Those dresses are absolutely gorgeous. I've ordered two that I've already received and they are just beautiful. I've already ordered a third dress and can't wait to receive it! The two that I received were quickly shipped and looked just like the picture.

Date of experience: August 26, 2019
Italy
1 review
2 helpful votes
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Wine red dress
August 26, 2019

Very nice dress that corresponds to the description and photo. I ordered size M and it fitted me 100% as I expected. I have received the dress within 12 working days which also corresponded to the timing mentioned in the website.

Date of experience: August 25, 2019
Illinois
1 review
1 helpful vote
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Retro stage
August 26, 2019

I bought this dress to wear to my reception instead of my wedding dress. I was sceptical about ordering but OMG it was great! Bead work and sequins look great, it was a quick delivery and it fits perfect!

Date of experience: August 24, 2019
Illinois
1 review
2 helpful votes
Follow Sarah M.
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This is my second bad experience with this company. The first time, I never received my dress and they only gave me a refund after I posted a negative review. Then they offered me a free dress if I took down my bad review. I thought their dresses looked cute so I tried them again. My confirmation was in the wrong size and I immediately emailed them to ask that the size be corrected. They did not respond for two days, until after the order shipped and then said they couldn't do anything because it had shipped already. Once the dress was received they said they would take a return but only if I pay shipping. I was also surprised at how thin the fabric on the dress received is. It much less nice than it looks on the website. Not that that matters since I cannot wear the size they sent.

Date of experience: August 21, 2019
Candy L. Retro Stage Rep
over a year old

Sarah Miranti,
Thank you for your orders in retro-stage.
We are sorry to hear the disappointment from you. For your first order FD144265, we have communicated to a satisfying agreement with you via email, that is the possibility of your second order.
For your second order FD168500, you make the order with size S and ask to change the size to 5X. We can only help customers change the size or shipping address or other information before the parcel shipped out. We can not change anything anymore after shipped out. Please kindly understand.
After you get the parcel, please contact us about the return or exchange, I will help you then, okay?

If there have any more request, please kindly contact me via email address: [email protected]
Or you can call 1 (213) 618-3186 / +86 13092605881 ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Have a nice day.
Yours,
Bree

NL
1 review
1 helpful vote
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Heel blij met de jurk
August 23, 2019

De maten vallen klein uit, Ik heb uit voorzorg 1 maat groter besteld en het past perfect. De verzending was erg vlot, 8 dagen na de bestelling ontvangen.

Date of experience: August 21, 2019
Slovakia
1 review
1 helpful vote
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OMG! BEAUTIFUL
August 23, 2019

I already purchased 3 dresses... ok one of them did not fit me /I am thin/, but was perfect for my sister. I purchased it in 2 orders, both came within 14 days, order was complete and on time. AAAAND THE DRESSES ARE SOOO BEAUTIFUL - I also have to mention, that I used materials are quite nice. Like it... cant wait to order more /best case ALL/:-)

Date of experience: August 21, 2019
Norway
1 review
1 helpful vote
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1950s wine red dress
August 23, 2019

This summer I bought my first dress in S
It arrived faster than expected. Fast answers
From customer service too.
The fabric is soft and the details is so beautiful
I do recommend to shop here
Im looking forward to shop more from here

Date of experience: August 21, 2019
Texas
2 reviews
25 helpful votes
Follow Brandy R.
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The dress is truly a representation of a 1950 dress. It's beautifully made! The color is exactly like the pictures online.

Date of experience: August 19, 2019
Spain
1 review
2 helpful votes
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The dresses are amazing. Just what we expected! And the customer support was incredible too! Thanks!

Date of experience: August 18, 2019
New Zealand
1 review
2 helpful votes
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Fabulous
August 19, 2019

I have ordered before and dress arrived promptly and is stunning. Ordered more and same dresses arrived quickly and fit beautifully and are exactly as shown, beautiful. Would not hesitate to buy again and again

Date of experience: August 16, 2019
Michigan
2 reviews
3 helpful votes
Follow April K.
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I ordered a 1920's style dress for my wedding. Since it was only around $40 I was skeptical about what i would receive. It came today and my friends and I were stunned. A perfect fit ( I used the chart provided) and a gorgeous deep color. The details on it are lovely. As a seamstress myself, it's well made. I can move and bend in the material used, which means a lot in a mermaid style! They communicated well through the purchase process. The shipping was exactly as advertised.
Overall, I was happily surprised. Some internet purchases are a joke, this company is the real thing! My wedding party will be shopping through them.
Thanks again!
April E.

Date of experience: August 16, 2019
New York
1 review
2 helpful votes
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Retrostage
August 13, 2019

My dress arrived within 2 weeks with expedited shipping. Customer service rep, Bree, was very helpful in answering my questions. It's important to keep checking your tracking info to keep up-to-date on the shipping.
I was so excited when the dress arrived. It was in mint condition and so beautiful. Even better than the pic. I can't wait to wear it. I ordered a S as I'm 5'4 and 110lbs. It fit perfectly but needs a hem and a little alterations, taking in on the side. Otherwise, it is perfect.
Thanks, Retrostage!

Date of experience: August 13, 2019