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Retro Stage

2.8

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Retro Stage Reviews Summary

Retro Stage has a rating of 2.8 stars from 760 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Retro Stage most frequently mention customer service, tracking number and poor quality. Retro Stage ranks 123rd among Clothing sites.

service
221
value
211
shipping
223
returns
152
quality
206
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New Jersey
1 review
0 helpful votes
Follow Hilary W.
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Very good company
October 19, 2018

About half of the clothes I've ordered fit well and are good quality. I've had to return a dress because it is too small. I love the clothes that I've kept - they are well made, of very good quality fabric and fit nicely. My advice is to order slightly larger than you measure. My waist is 40" and I find that the 3X or 4X fits - you have to check the measurements for each outfit carefully. I've tried to leave comments on their website (mostly good comments) but they don't show up. Not sure what is going on there. They send your order IMMEDIATELY - there's no waiting! But if you make a mistake and have to return something, you will lose big-time. You'll have to pay for postage coming and going. You end up with a big loss of something doesn't fit. So order carefully.

Date of experience: October 17, 2018
GB
1 review
2 helpful votes
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DO NOT USE
October 10, 2018

Would honestly recommend that you do not use this company.

I ordered a standard size 'L' dress. It arrived and the zip is broken, you can't get it undone by more than an inch. Their website claims that they offer returns and full refunds on faulty items. I emailed them and was asked to send a video proving the item is faulty, which I did. They then came back to me saying that the item is tailor made so they will not issue a refund. It is not tailor made, I provided no measurements, just picked one of their sizes.

I have now had to open a dispute with my credit card company and will be reporting them to Trading Standards as they should be abiding by EU legislation by marketing to the UK and are not.

Bunch of crooks!

Date of experience: October 10, 2018
California
1 review
0 helpful votes
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In accurate sizing false web description, buyer beware. This place obviously did not send me the correct address and they are doing nothing to fix it they said I should just give it to a friend or send it back and I'll give me five dollars I paid over $50 for the dress and I need the truck and I wanted the dress but they do nothing to fix the problem I guess they assume everybody has enough money to just give it away very unhappy with this place don't use them or you'll get swindled as well! As you can see it doesn't go down is as much in the back and the top doesn't fold over as well as the picture and there is no belt on the dress

Date of experience: October 9, 2018
Canada
4 reviews
20 helpful votes
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AWFUL
September 29, 2018

AWFUL...

Everything was shipped from Hong Kong and terrible, inferior quality. Chinese made and sizing. (all clearly labelled in Chinese and not English)
Shoes were NOT a standard size (I have never NOT fitted a 38/39 - I cannot stand in these 39's) and headpiece was a cheap replica of what was advertised on the site.

Be VERY careful, they have an AMAZING website but horrible cheap products arrive.

I am sending everything back BUT have to pay the shipping.

This represents as an American company but everything ships from Hong Kong and China:(
Their photos are off other sites representing higher quality and you get rubbish.

A big con...

Buyer beware!

Date of experience: September 29, 2018
Illinois
1 review
0 helpful votes
Follow Lynn P.
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This is the frist time I bought a dress from online store. It's amazing, the dress is retro enogh and beautiful. When I dressed it to 50s theme patry, I received many compliments. All in all, I like this company's dresses and I will buy it again. Btw, the dilvery time is a little bit long, but it came within the promised period, so it's ok for me.

Date of experience: September 28, 2018
Washington
1 review
1 helpful vote
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I. Love. This. Dress!
September 26, 2018

I bought this dress to wear to our 50th wedding anniversary party. It worked perfectly! The dress looked great & was amazingly comfortable. Such a fun dress to dance in! I did remove the little sparkly button from the neckline because it didn't match the jewelry I wore that night. It also washed beautifully. I washed it in cold water on delicate cycle & hung to dry. It still looks as beautiful as the day I bought it.

Date of experience: September 26, 2018
Germany
1 review
3 helpful votes
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Never again!
September 25, 2018

No reaction to 4 emails and any contact, no chance to send stuff back, no buyer protection by paypal, 350 lost!

Date of experience: September 25, 2018
Illinois
1 review
3 helpful votes
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Love the dress
September 25, 2018

Absolutely perfect! First dress I received that looks like pic! Love this dress & fits perfect. I like it very much.

Date of experience: September 25, 2018
Illinois
1 review
2 helpful votes
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That said, my experience was a bit hit-and-miss. I ordered 2 versions of this dress - the first color didn't suit me. The second pattern was adorable, the dress is extremely flattering, BUT the bust seams were sewn all wrong. The pleating over the bust was tucked unevenly into the sides, and resulted in a really weird puckering effect on each side of my breasts. Very odd.

It's kind of hard to see in pictures with the pattern, but the second dress definitely has a flaw. Sending it back (sigh).

Date of experience: September 25, 2018
GB
1 review
10 helpful votes
Follow Bee T.
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This company steals images belonging to vintage and retro Instagram influencers wearing dresses made by other high quality reproduction vintage companies, namely The Pretty Dress Company, Vivien of Holloway, Top Vintage Boutique and Unique Vintage. They then pass them off as their own products. Check for yourself on the other brands' websites or look at the last two comments in the snapshot I took from Retro Stage's IG account! This is the reason there are so many complaints about the dresses not matching the pictures - THE PICTURES ARE NOT OF THEIR GARMENTS! The photos are often the official modelling shots taken in collaboration with these other brands and they have no right to use them or make rip offs of these companies designs. They also use snapshots from smaller Instagram accounts and pretend they are pics of "happy customers" but, AGAIN, they are pictures of normal people wearing the other brands I listed above (they did not buy from Retro Stage). DO NOT BUY from this company! Buy from the original designers instead.

Date of experience: September 19, 2018
New Jersey
1 review
1 helpful vote
Follow Rae K.
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Pretty Dress
September 17, 2018

My dress is really pretty! I love the cut of the bottom of the dress, it looks really cool. The overall quality is fine. It has a bit of a stretch to it, but not too much. Sequins and tassels fell off when I tried it on. Which is why I won't be keeping it. I want to invest in something I can wear more than once, and I don't see that happening with this one. Overall, it's a pretty dress and great for a costume! But don't expect much else after that.

Date of experience: September 17, 2018
California
1 review
2 helpful votes
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Can't wait
September 16, 2018

Today I finally received the dress! It deeply impressed me when I first saw it! It's really pretty and good quality! I just can't wait to dress it~

Date of experience: September 14, 2018
New Jersey
1 review
2 helpful votes
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Love it
September 15, 2018

I ordered two of these dresses a few weeks ago and loved them. They were made of a satin-like material, which was not what I was expecting, but they fit great and looked lovely, so I had no complaints. I ordered two more and they just arrived. They're made of a cotton material, which is closer to what I was expecting with my first order, they fit exactly like the first two, and they look fantastic! I'm happy with all my dresses, but if you're looking for all of these to be the same fabric you might be upset. I am a size 20 US and I ordered size 3X. I will also wear a petticoat, I highly recommend investing in a good petticoat to give these dresses some fluff!
Good business.

Date of experience: September 14, 2018
New Jersey
1 review
6 helpful votes
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True to size
September 5, 2018

I normally wear a medium, but I ordered a large to be safe. I am 5'8" tall and weigh 128 lbs. short torso long legs. L Just giving you stats so you can order the right fit. I could have easily ordered a medium. This dress is true to size. Since it had the wide belt it was no problem it was a little big on me. I think because it is a stretchy material bustier women would be fine. So order the size you normally would. The material is thick. It does not feel cheap. All seams are with a serger. I did not have to wear a slip, the material is thick so you cant see through it. Glad! The dress hit me right at the knee it was perfect. It flowed and swung just like a swing dress should. I loved wearing it to the 50s themed party. The belt is wide and long so you can tie jt in a bow. I chose to tie it on my side and up a bit from whwre my waist is. But you can do whatever you want. Oh! It does not smell when you get it. It comes folded up very small. All I had to do was reiron it. It has a nice bit of starch on it. I did iron the collar to my liking. It was up to high for me. I washed it on gentle the next day and hung it to dry. It washed fine. It needs ironed now, its not bad wrinkly but it needs starched again. Lol So I am glad I didnt wash it beforehand otherwise I would have had to iron it before the party. I got it the day of the party so you can imagine my excitement that it all worked out. And I will wear this dress again.

Date of experience: September 3, 2018
New Jersey
1 review
3 helpful votes
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Cute dress
September 1, 2018

This dress is so cute! I made sure to use the size chart provided by the company and had to order 2 sizes up from what I normally wear. The dress is made of a light material and was not bulky at all. The colors were very vibrant, and I received compliment after compliment on my dress. All in all, will order again

Date of experience: September 1, 2018