ResumeHelpReviews 384

Just another website that will make you believe you paid for a 1 time CV then start charging you a monthly fee afterwards and refusing to refund you even when you cancel the subscription using the famous "Company policy" excuse!

Resumehelp.com charged our account $25.00 a month for 18 months when we cancelled the services after 3 months. The customer service was unwilling to listen to the situation and work with us. I HIGHLY recommend using a different company with a reputable service. I ABSOLUTELY think they are aware of accounts not being used and continue to charge them after the free amount of time.

I searched for a tool that would help me reduce my resume from 2 pages to 1. This site made it seem like they could. Only once I had paid for it did I realise that the resume was still 2 pages.

Good luck with trying to delete your account. They will confirm they have cancelled your subscription but that is not what you requested. Deleting an account is not the same as cancelling a subscription.

You do all the work and then they ask for $25? I have no idea why people pay for this. My guess is they just don't want to spend the time to put together a resume again. You can get the same template online for free and just do it in google docs. Save your self the time and just find a free template online and use that.

I created a CV and paid a one-time amount $2 with resume help. Only realized after two consecutive payments they charged in my credit card without my consent. I was ripped off $80 by this fraudulent business practice with their policy written in tiny letters.
No professional ethics and ripping off people hard earned money. I am so gutted, and lesson learned - never will trust any online service in my life.
I hope that govt. Should act soon to get rid of these maggots from the society

No pricing is shown until you try to download or review/edit your resume. It is not even clear that I was using ResumeHelp, since I unknowingly entered the site through Indeed. When I called the help number (took me 10 minutes to find one), the agent argued with me that I wasn't speaking to Indeed (didn't think I was). When I got fed up, I asked to have my 14-day user account cancelled at once, because this screen was the first information that I would be charged $24/month once the 14-day period expired. Instead of cancelling my account, the agent signed me up for another $3 offer... for what? When I called to follow up, the new agent told me that the first agent had "put in the notes" that she gave me other offers and I "chose" the one that was charged today. Reporting to my credit card company and to the state attorney general's office on a fraud complaint form.

They are frauds. They get subscription money from my account.
And as a consumer, I have right to ask refund if I never used any services. I requested a refund and they approved it. It has been over a month and I did not et my money back. My bank told me that there were never a refund instruction from this company to my account.
They are frauds and disrespectful.
They thought I have no where to report them. But, from now on, I will do my best because I do not want anybody like me get in to their scam.

This is one of three fraudulent Resume (Free) Rip Off Sites! I was sent my own old resume by one( resume builders), I was yelled at and condescended by (Resume Help) and Resume Genius had a blank page as a resume! WTHECK;[
I want to let people know that the second you are unable to edit or go back they charge you!
STAY AWAY THIS IS A NEW MILLIONAIRE BASED ON THEFT!
Go to the library. They have real help and Microsoft Office.

They let you waste time building a "free" resume then they charge you money regardless of what you were told. Also if you do subscribe they charge your account without notifying you at all. The templates are sub par at best. And customer support is basically just them trying to advertise themeselves to you more rather than help you. Its very difficult to cancel a subscription too. Overall a huge waste of everyones time. Dont use

Beware of this company operating from Bermuda. They are continuing to charge me $24.90 every month for service fees. I will dispute this with my bank! F**KING SCAMMERS!

They would do anything just to not let you know that they've been secretly charging your account. Without email or forewarning. The term that you'll be charge $25 after the 14day trial was deliberately put in small letters under the term so that you won't notice it. This site is a SCAM and a very clever scheme. Nice one capitalists u win this time, hope u choke on all ur blood money. I wouldn't have known if I didn't check my bank account.

Made the unfortunate mistake of using their service. I paid for the 14-day period and then charged again for that same period. I spoke with customer service which was infuriating in and of itself. He kept explaining that I was charged for the 14-day period even though I already paid for it. Wouldn't be surprised if I got charged again for a hidden cancellation fee. Use any other service. Your university has free resume help. Pay your graphic design friend a tall boy for a higher quality resume.

I've been contacting the company, Resume Help, for over a month and they still have not addressed my problem. :( They keep promising to help or say the issue is resolved when it is not. After a month of consistent emails, phone and FB requests, they still have not cleared the issue. I am beginning to think I've been scammed. Highly advise not to use this company.

While the Resume template is OK, their billing process is debilitatingly gruesome. Worst still four customer service reps could not help. I never succeeded in getting printing rights to my four hours work plus two hours of chat. I presume this is a legit firm, but you can bet your life I will be checking my credit card statement diligently.

Seems great at first. Nice templates, user-friendly. But then - it turns out all your words are on the wrong lines. Words are cut in half. Font sizes are weird. They don't warn you that your resume is on two pages. And worst of all, after you've gone through everything and created your resume, they CHARGE YOU WITHOUT WARNING. Don't bother using this service.

I used this product for a 14 day trial, but since the site has such limited resources, I have no use for it after that. Now, they want to charge me for a full month. I canceled, but they won't return my money, I'm not asking my for the 14 day trial charge, but for the monthly charges. They refuse, DONT TRUST THEM.

DO NOT PUT YOUR CARD DETAILS INTO THIS COMPANIES WEBSITE. I understand it's risky putting in your card details and I made that mistake. But when it says resume for "$1 a month" with no fine print of any extra charges. Then when they continue to charge $40 that is a scam. To further my reason for 1 star. I rang to cancel my account I was refused, and had to listen to continuous reasons of why I would keep my account, when asked if I had found a job yet, I said no. The representative told me I would still need this account then. I said I would still like to cancel please, he then told me I would need I for a cover letter as well because I only have a resume with this company. I again declined and said can I please cancel my account, he then told me all these other prices he could do for me. This went on for about 5 minutes. He would not listen.
I now have read a review saying even after canceling their account they continued to be charged money. For this reason I am now having to terminate my card, and dispute these charges to my account because I did not authorise them.

As the title says if you don't cancel within 2 weeks they're going to charge you 24 freaking dollars. What a scam. The website's pretty useless as well there's free ones out there there's no reason to even pay $3 to use this It's absolutely moronic