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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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You made it sound like it was free. It seems like you lied, be upfront and don't wait till the customer feels like they have no choice. You scam someone after they put in a lot of work
We appreciate your feedback! We're always working to improve our platform, and insights like yours help us make meaningful updates. Thank you for sharing your thoughts!
Regards,
Resume Genius
Had a hard time checking out. Had to try 3 different cards! Why does this have to be at least 50 characters? Just want my resume.
We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!
Regards,
Resume Genius
I was so scared to try this resume builder. I am a 60-year-old Registered Nurse who desperately needed to upgrade my resume. Resume builder made it easy. Thank you!
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
I went thru all of this work to only find out there was a fee! NOT HAPPY and your system did not even complete a proper spell check!
Hello,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
The resume temples are professional and visually appealing. However, I wish I was able to the edit the order of the sections and fonts and text size within sections.
We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!
Regards,
Resume Genius
Experience was smooth. Program advanced anticipating what I would need or want to do next. Variety of template styles to choose from once all of my info was entered, My purpose in visiting the sight to was to generate an updated resume compared to the previous one used … so other than perhaps adding a few new details I had all the information I needed right at my hand! Extremely useful friendly and adaptable.
We’re grateful for your support! It’s great to know that Resume Genius helped you achieve your resume goals. Wishing you all the best in your job search!
Regards,
Resume Genius
Super easy! Super quick! Resume Genius is super efficient and saves so so so much time! God only knows how long this would've taken without this resource! Thank you for providing such!
We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!
Regards,
Resume Genius
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Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.
Regards,
Resume Genius
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Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I don't like that you have to pay. It is rather annoying to input in each section and the jobs kept being listed out of order.
Thank you for your input! Your suggestions help us fine-tune our platform to better serve our users. We’ll be sure to review this as we continue to enhance our services.
Regards,
Resume Genius
The more information about yourself provided the better. Resume is tailored accordingly based upon your experience in whatever field you specialize.
Thank you for your encouraging words! We’re pleased that Resume Genius met your expectations. We wish you success as you pursue new opportunities!
Regards,
Resume Genius
Very easy to navigate. Every step of the way was clear. Highly recommend.
This website very helpful and I appreciate it because I have not worked on a resume for a long time. I like the suggestions and feedback.
Thank you for your encouraging words! We’re pleased that Resume Genius met your expectations. We wish you success as you pursue new opportunities!
Regards,
Resume Genius
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Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I do not like the fact that when I googled it, it says it was free but as soon as you get finished it asks for a payment of $2.95... That is truly FALSE ADVERTISING! Just saying...
Hello, thank you for your feedback! We apologize for any confusion—while some features do require a paid subscription, we're happy to share some good news!
Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841. We hope this helps you get the most out of our free tools.
If you have any questions or need further assistance, we're always here to help!
Regards,
Resume Genius.
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Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Creating my resume through this app was a very satisfying experience. The way to resume and organize your entire study and work history is very quick and straightforward. It also helps you focus your priorities based on the job you're looking for..
We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!
Regards,
Resume Genius
I love the options for creating a resume, the only thing that I did have trouble with was it wasn't able to accept several of my payment platforms, i. E., Apple Cash and Cash App. Other than that I was very satisfied and it made creating a resume a little less daunting.
Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.
Regards,
Resume Genius
Quick and easy!
Everythinnnnng was very professional and had little to no extra work or problems for me to deal with. I will recommend to others. Thank you so much for creating a great program to help secure a more financial future for me and my family!
We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!
Regards,
Resume Genius
GOOD AND SATISFYING. Too descriptive (paragraphs instead of bullets)
No measurable achievements
Responsibilities only, no impact
Improve by:
Using bullet points
Adding numbers (%, revenue, growth, efficiency)
Starting with action verbs (ManaGEMENT)
Your feedback is invaluable to us! We’re happy to know that Resume Genius played a role in your resume creation.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.
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Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.
Regards,
Resume Genius