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Create a cover letter fast with Cover Letter Now cover letter builder!
From students or entry-level job seekers to experienced executives, our AI cover letter generator offers jobseekers a fast and easy way to create a cover letter. Providing cover letters across several industries and with recruiter-approved templates, Cover Letter Now's cover letter builder enables users to download a polished and professional cover letter in minutes.
The company enjoys a positive reputation for its user-friendly service, which effectively assists customers in crafting professional resumes and cover letters. Many users appreciate the helpful templates and the convenience of the platform, often highlighting the quality of customer support as a significant strength. Representatives are frequently described as knowledgeable and courteous, enhancing customer satisfaction. However, some concerns were raised regarding the clarity of subscription terms and the potential for unexpected charges. Overall, the feedback reflects a strong endorsement of the service’s effectiveness, coupled with a desire for improved transparency in subscription management.
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This tool makes a great cover letter & resume: very professional looking and many options to choose from. It has AI capability to make your sentences sound even better, too!
Typically I don't use AI but I needed to complete an application that required a cover letter quickly. I was skeptical at first but when I input all my information the cover letter sounded legit. I'm very happy with the product and service. Thank you!
Hello,
Thank you for your gracious words in this five-star review! We’re thrilled that our service has met your expectations. It’s rewarding to know that we could support you in crafting your professional cover letter. Our goal is to ensure the process is clear, smooth, and effortless for our users.
Kind regards,
Customer Service Team.
I should have known nothing good comes without a cost, but for less than $3 you can get a quality cover letter, and at least they make it easy to cancel the subscription.
Hello,
Thank you for taking the time to share your experience. We understand the concern around subscriptions, which is exactly why we strive to be transparent about pricing and make cancellation straightforward at any time. Our goal is to offer an affordable and reliable way to create a professional cover letter while giving users full control over their accounts, so we appreciate you recognising the quality of the document and the ease of managing the subscription. We look forward to assisting you again!
Best wishes,
Customer Service Team.
My first time using services like this, simple and no headaches.
Hello,
Thank you for your kind feedback! We’re pleased to hear that you found our service simple and stress-free. At Cover Letter Now, we strive to help job seekers present themselves professionally with ease, and your satisfaction confirms that we’re achieving that goal. We look forward to supporting your journey whenever you need it and wish you all the best!
Customer Service Team.
I used the website for 2 weeks and found it extremely useful and super easy to use. I will use again in the future if I need any more Cover Letters.
Hello,
Thank you for your kind words! We're pleased to hear that you found the website easy to use and helpful. Our team works hard to create tools that empower job seekers to present their best selves professionally, and your feedback encourages us to keep improving. We look forward to supporting you again whenever you need assistance in the future!
Customer Service Team.
Such a quick and easy experience. Cover letter came out perfect
Hello,
Thank you for taking the time to leave us a five-star rating and choosing CoverLetterNow. We're deeply fulfilled to know our process was quick and simple. It's wonderful that our cover letter resonated with your needs. Ensuring a seamless and intuitive interaction for our users is always a primary focus,
All the best,
Customer Service Team.
This site helped me a lot. My resume looks better, and I am better at writing cover letters now. It is just too expensive to keep.
Hello,
Thank you for sharing your honest feedback. We’re glad to hear the services made a difference for you. While our services are offered on a subscription basis, designed to ensure ongoing access and support (professional CV and cover letter templates, AI-powered content suggestions, formatting tools compliant with applicant tracking systems, etc.), we understand that financial priorities can change unexpectedly and that budgeting for a subscription can be challenging. That's why we are constantly striving to improve our offering to provide the best value, while taking into account the needs and preferences of our users.
Please feel free to contact us at [email protected] to inquire about available special offers, if you have any other questions, or need further assistance. We truly appreciate your support and look forward to continuing to help you!
Kind regards,
Customer Service Team.
Cover letter was fantastic however I noticed I had option to save payment method I selected do not save just process my payment but my information was saved anyway I felt totally disregarded in that since so I cancelled my subscription to avoid unwanted charges after trail period it's ok to do business but you have to be cautious sometimes and that's what I did!
Hello,
Thank you for your kind words about the cover letter. We also understand your decision and sincerely apologize for any confusion or frustration you've experienced regarding our pricing structure. Being transparent with our customers is a core value for us, and we would like to take this opportunity to provide some clarification.
First of all, we do not offer one-time trials or one-time payments, and we do not charge per resume. The thing is that our service works like a subscription. After the initial fee (please know that charges can only be processed if a customer manually enters their payment details and agrees to the terms of the service), which grants full access to all features, if the subscription is not cancelled within 14 days, it automatically renews into a paid monthly plan to maintain uninterrupted access. These conditions are presented clearly during the registration process, including at the point of purchase, within the terms and conditions, and again in the confirmation email sent immediately after the initial payment. This message outlines the subscription terms, billing frequency, and cancellation information with the intention of maintaining and ensuring full transparency. You can also see it reflected in your account details ("Settings/Subscription Overview/View billing history").
Rest assured. Addressing your concerns, we have located your account and confirmed that it has been cancelled; this means that no further charges or renewals will be applied. You received an email confirmation about this information.
We continually strive to enhance our site and deliver a seamless user experience. If you have any questions or comments, please don't hesitate to contact our support team. We'd be happy to help!
Customer Service Team.
Experience was great. I would have continued the subscription, but it was too costly
Hello,
Thank you for taking the time to provide your valuable feedback. It makes us happy to know that you had a great experience with our service. We understand that budgeting for a subscription can be challenging. While our platform operates on a subscription-based model, we are continuously working to enhance the overall value of what we provide, always keeping our customers' needs at the forefront. We encourage you to reach out to us at [email protected] should you wish to explore any current special offers that may be available. We sincerely appreciate your feedback, as it helps us continue to improve.
Thank you again,
Customer Service Team.
I had to make a cover letter and update my resume for finding a new job. The process was simple and easy step by step. The points for the job that summarizes your job duties was actually pretty nice to have something written. My resume is alot more cleaner and professional now. The help with making me a cover letter was great too. The steps was easy and my cover letter was good at the end.
Hello,
Thank you for your generous feedback and for awarding us a five-star rating! We're pleased that the step-by-step process made updating your professional resume and creating your cover letter simple, clear, and effective. Wishing you the best of luck in your job search and future career endeavors.
Best regards,
Customer Service Team.
All you have to do is tweak the letter a little bit after they create it. This definitely helped me in doing my cover letters, great product.!
Hello,
Thank you for dedicating your time to leave us a valuable review! We’re delighted to hear that our platform made creating cover letters easier and helped streamline the process for you. Our goal is to provide personalized solutions that meet our customers' needs.
Kind regards,
Customer Service Team.
For over a year I have been using Cover-Letter Now and it has been so simple and helpful to the point I have now got myself a job, so I am so grateful to this site for helping me..
Hello,
Thank you for sharing your wonderful experience! We’re truly honored to provide you with support in your career journey. We're thrilled that our service made your job search easier and helped you secure a job. It's our goal to make the process as seamless as possible. Best of luck in your new role.
Warm regards,
Customer Service Team.
They helped tremendously with helping me write cover letters for each individual job I applied for. Highly recommend!
Hello,
Thank you for your generous feedback and recommendation. It makes us glad to know that our services have been of value in tailoring your resume and cover letter for each role. Your career growth is our priority, and we hope to have the pleasure of assisting you again soon.
Warm wishes,
Customer Service Team.
Generally very good experience with CV Letter Now.
I would recommend you to have a trial with structured design of the cover letters.
Hello,
Thank you for dedicating your time to leave us a valuable review! We're happy that you had a good experience while using our service. We strive to make the cover letter creation process as smooth and efficient as possible for our users.
Best regards,
Customer Service Team.
I got a very good cover letter from this website. Their AI is pretty good and the price was reasonable. It is not free so don't expect to pay nothing if you use them.
Hello,
Thank you for your kind remarks and for choosing our platform to craft your cover letter. We appreciate your recognition of our advanced AI tools and our commitment to providing accessible professional services. We aim to deliver tailored solutions for our customers.
Thank you again,
Customer Service Team.
Resume and cover letter made easy. Dropped in my job history and experiences and the website gave me so many choices in format and style. Replaced awkward wording with action words that flow. Punctuation, font, and spelling is checked along with the appropriate format for the job. Resumes and cover letters formatted for specific industries. After finishing it getting a copy downloaded in different formats like in Word or PDF was easy. Cover Letter Now website is my go to place for my next resume.
Hello,
Thank you for your generous feedback in this five-star review! It brings us joy to learn that the range of options, refinements, and industry-specific guidance contributed to creating resumes and cover letters that reflect your job history and experiences. We're committed to continue providing you the tools for career advancement. We look forward to continuing to support you again in the future.
Warm wishes,
Customer Service Team.
This product says everything you need to say to receive an interview. I highly recommend it if you struggle with putting words to paper.
Hello,
We sincerely appreciate your thoughtful feedback. We are pleased to know that the product conveyed everything necessary to support the pursuit of an interview and that it proved especially helpful for those who find it challenging to put words on paper. It is encouraging for us to see that the clarity and guidance offered contributed to a confident and effective experience.
Best regards,
Customer Service Team.
I was highly satisfied with the outcomes achieved through the utilization of the resume builder and the creation of a cover letter.
Hello,
We sincerely appreciate your thoughtful feedback and the trust you placed in our platform. It's rewarding to know that our services for resume and cover letter supported your professional goals effectively. We wish you all the best in your career ventures.
Thank you for this awesome great service. I start my new job next week!
Hello,
Thank you for the five-star rating and fantastic review! It’s inspiring to know that our service played a role in your successful career transition. We’re grateful for your trust and delighted to have been part of your journey. Best of luck in your new role.
The software was intuitive and super easy to use. I was extremely pleased with this service. I applied for several jobs in a no time due to being able to tailor my resume quickly and efficiently.
Hello,
Thank you for your generous feedback in this five-star review! It’s a pleasure to know that our platform’s functionality and design allowed you to create a tailored resume with such efficiency. Your satisfaction reinforces our goal to make the job search process both seamless and empowering. We appreciate your support and look forward to assisting you on your career journey.
Answer: For the benefit of our users, we offer a free account that gives you the chance to try out our resume builder before deciding to purchase, you may download a plain text version of your resume for free. We also, provide the option of a 14-day trial for a small fee, which gives you the ability to print, e-mail or download your resume and cover letters, but these features are NOT listed within the free account. If you wish to avoid any recurring monthly charges just simply cancel before the 14-day trial expires.
Answer: We apologize for any inconvenience that this may have caused and we're deeply sorry to hear that you experienced this with our company, under no circumstance do we like to hear this kind of news, Marisse. However, in order for us to properly assist you with this matter, you will need to contact our Tech Support Department using the following option: https://www.cover-letter-now.com/contact-us
Answer: . Hi Sara. Were sorry that you may have gotten the wrong impression of our service and subscription resume builder service. We would like to provide you some information which may clear up any concerns about your account: Our free account gives you the opportunity to try out our resume and cover letter builder before deciding to purchase. The ability to print, email, or download your resumes and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free. In order to use all premium features of the service, we offer customers a 14 day access for $1.95 USD and we indicate up front that it will auto renew after the 14 day period and that it can be canceled at any time. The auto renewal is listed with the features of the 14-day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation e-mail stating the date and amount of the auto-renewal. We do offer several ways to cancel including via phone, live chat, e-mail and self-cancellation in your Account Settings. If you have any additional concerns regarding your account, please feel free to contact us so we can provide with further assistance. Thank you!
Answer: I’m very sorry that you have had this experience with our service. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. Cancellation stops the auto-renewal. Once it’s canceled, we send a cancellation confirmation email for your records. There are times that auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder. We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at [email protected] or send us a private message and we will assist you from here.
Answer: Sorry for the delay Joe B and yes, on our website you can create multiple letters. We offer different types of letters to choose from as well as different templates and designs so you can customize your letter depending on your level of needs. If you have further questions feel free to contact us. Our customer service email is [email protected]. You can contact us on that email with your concerns and we will help you achieve a timely resolution.
Answer: Greetings Angela R. Our free account gives you the opportunity to try out our resume and cover-letter builder before deciding to purchase. The ability to print, email, or download your resumes and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free. To be able to use all premium futures of the service we offer customer a 14 days access for $1.95 USD and we indicate up front that it will auto renew after the 14 days and that it can be canceled at any time. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. If you have any additional concerns regarding you account feel free to contact us so we can provide you with further assistance.
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Hello,
Thank you for your generous feedback and highlighting our convenient AI tool. It brings us pleasure to know that our services have been of value in creating your professional resumes and cover letters with ease. We aim to ensure an effortless experience.
Best regards,
Customer Service Team.