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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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There is no option to leave out parts of the resume. So I cannot edit parts of your template which I do not want to include such as dates or the formatting for the skills. I do enjoy that the information is automatically populated into the different formats, but I cannot figure out how to edit the header under my name.
I went to this site because it was advertised as free but I was disappointed when I had to pay in order to access what I just spent over an hour working on
This helped me build my resume in less then 10 minutes and gave great examples of what every job description i had put down
Very easy and helpful and did not take too much time
I think ebing to edit job titles in job experience in review would be more beneficial and letting person know it's not free.
10/10
...
This was super easy to use and my resume looks much better than the basic Microsoft Word templates! Thanks
Quick easy and they help you through the entire process
Really false advertising and stating absolutely free resume in 15 minutes, when you charge at the end. Ridiculous.
Easy to use, great resume designed but it would be nice if they would let you know about the fees in the beginning
Solid but I would have like to have seen my progress along the way
Dont make someone do the whole resume and then charge them. Say its not free in the first place
Could of told me i had to pay before i spent two hour on this
IF it's really not free, Just say so. Don't tell me it's free and then, let me go through the whole process, then not let me have the resume until I pay.
It says free online but then at the end after doing all the work, it asks to sign for a plan. I was kind of disappointed.
I was lead that this was FREE. I guess that's just to build it and not actually get the resume.
Great, but not forthcoming with the fee. Your add said "FREE RESUME". Had to pay in order to download.
Would like to have more freedom to make custom edits.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

