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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
724
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Arizona
1 review
1 helpful vote
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Would have been nice to know that you have to pay for this before you work for more than an hour creating the resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 29, 2019
California
1 review
0 helpful votes
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Easy to build resume fast with multiple template export honestly tried on word myself with their poor resume template options and found myself getting frustrated when nothing came out right and things got messed up so coughed up the few bucks to get it done right fast. Thanks!

Date of experience: October 29, 2019
Texas
1 review
0 helpful votes
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Would have liked the point form option when manually entering my work experience

Date of experience: October 29, 2019
Kansas
1 review
0 helpful votes
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Love the templates
October 29, 2019

Love the templates- I have used lots of different resume builders but none had these new and unique templates. There are not many to choose from but those they have are better than searching through 100 boring ones. Each one maximizes space on the first page ( as the old rule goes... try to stay on one page) yet doesn't compromise the proffessionalism and readability.It is very intruging thus far!
Great tips and pre written examples you can add with a single click! Just finished mine so I will try to remember to update once I am finished with the complete resume! (Free trial makes it risk free!)

Date of experience: October 29, 2019
Kentucky
1 review
0 helpful votes
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October 29, 2019

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Date of experience: October 29, 2019
Ohio
1 review
0 helpful votes
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I was annoyed that I spent an hour and then was asked to pay for a subscription when it initial indicated it was free.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 29, 2019
Kansas
1 review
0 helpful votes
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Not to bad
October 29, 2019

Not to bad. Just would be nice to make small edits when going through.

Date of experience: October 29, 2019
Florida
1 review
0 helpful votes
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Very easy to use and guides you through the whole experience

Date of experience: October 29, 2019
Arkansas
1 review
0 helpful votes
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Resume
October 29, 2019
Updated review

You're asking before I really have a good chance to see the resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 29, 2019

You're asking before I really have a good chance to...
October 23, 2019
Previous review

You're asking before I really have a good chance to see the resume

Date of experience: October 23, 2019
Canada
1 review
0 helpful votes
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If you had made it clear that you were going to charge money to download the resume at the start, it would've saved a lot of hassle.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 29, 2019
Nigeria
1 review
0 helpful votes
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So good
October 29, 2019

So good. I would definitely recommend this to my sister.

Date of experience: October 29, 2019
Florida
1 review
0 helpful votes
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Not able to edit headings like Professional experience.

Date of experience: October 28, 2019
Connecticut
1 review
0 helpful votes
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Process felt cumbersome
October 29, 2019

Process felt cumbersome. No place to put in other interests and skills, volunteer experience (which in my case is substantial), etc. Was very annoyed to find out that I had to pay to get my initial resume attempt downloaded. That info should have been provided up front for transparency's sake.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 28, 2019
Florida
1 review
0 helpful votes
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I am bouncing from one page to another trying to download my CV

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 28, 2019
Pennsylvania
1 review
0 helpful votes
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Program works great, was surprised by the subscription

Date of experience: October 28, 2019
Texas
1 review
0 helpful votes
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Great format and easy to use!
October 29, 2019

Great format and easy to use! Thank you for the free trial.

Date of experience: October 28, 2019
Tennessee
1 review
0 helpful votes
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I know its the business model, but it's always frustrating being surprised with a payment at the end.

Date of experience: October 28, 2019
South Dakota
1 review
0 helpful votes
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Best resume builder on Google.
October 29, 2019
Updated review

Took a bit longer than expected, but was still very helpful.
Input of information was painless, and I was able to make personal changes outside of the websites templates.

Date of experience: October 28, 2019

Took a bit longer than expected, but was still very...
October 27, 2019
Previous review

Took a bit longer than expected, but was still very helpful.

Date of experience: October 26, 2019
California
1 review
0 helpful votes
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Ritz been quick to the point and easy able to understand everything that's being asked and recorded

Date of experience: October 28, 2019
Florida
1 review
0 helpful votes
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Customer service was great!
October 28, 2019

Customer service was great! I needed to change something after saving my resume and they assisted with that immediately.

Date of experience: October 28, 2019