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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Very intuitive interface but pricing structure needs improvement. There should be multiple low tier options or one-time payment for folks who will be using this service very rarely.
It would be nice to be able to add bullets and format the spacing a bit more.
Easy to use and my resume was made in less than 10 minutes.
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Very helpful to building a professional looking resume
Fantastic! Easy to create. I needed this done quickly and thoroughly and this did the job great.
Fantastic! Easy to create. I needed this done quickly and thoroughly and this did the job great.
Just let me pay 1$ to print my resume, dont try and underhandedly make me pay for a month. You know what your doing.
Smooth and easy. The resume looks great! Loved the career objective writing option. Was super painless
The only thing that bothers me is, "it's not free as stated!" Clearly if someone is actively looking for a career, they are low on funds!
Very easy to use and the instruction very easy to follow
Very easy but I would like a one time purchase price
First time applying to a job. Writing a resume seemed a bit intimidating, but your service made it quick and easy!
Really helpful in creating focus on past experiences
Waits until you finish to tell you it's not free. Actual resume builder is very helpful
I think it is disgusting that you say it's a free service then you charge a high school student looking for his first job a recurring fee. You should be ashamed of yourselves.
Your company made this a fast, free experience to get me the best resume I could ever ask for!
I love this! This website lists all the functions that you qualify for. I had no idea how many functions I was in charge of!
This was the easiest resume I have ever created, and it is actually the best one as well. You answer a few questions and they choose from options and they put everything together for you making you look like a professional!
A little annoying that your search results say free
Quick & easy to use! Recommend this site to anyone looking to create a nice looking resume!
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

