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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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The template helped me write my resume which I have not used in over 20 years.
I thought its FREE! But such a deceiving tactic. After you finish editing then you want to download suddenly you have to pay!
This is cheating & this site is a complete fraud. Earlier built one resume so it took me Rs 139.9 which was ok, However after two week it took RS 2847. 92 without my permission. I want my money returned back.
Have not seen the finished resume yet. Too early to give 5 stars
Awesome templates! Easy guided input! Limited ability to edit. Could not add websites to contact info later.
Very user-friendly! I made my resume in a matter of minutes and looks great!
The "free resume builder" consistently advertised is misleading for this service.
Well, Could be awesome if this is integrated with google pay for payment options
It would have been nice to know that I had to sign up for a trial to get the resume! But other than that everything was perfect.
It's really help for a 1st timer. I had no problems with it love it.
It is a very nice sight And easy to use would highly
'Sign up for free' followed by charging only after i've put all the effort into building a CV.
It was pretty quick and easy. Now that I understand what fields populate where, it will be much more efficient in how I use it and word specific sections.
False advertisement. This is not free. Revise your wording. If it wasn't a trick, you wouldnt wait until the resume is finished to talk about your fees. And if I choose not to follow up, it wont let me submit unless I give my email so you guys can send me more advertisements I don't need.
So far so good. I just paid the $1.95 14 day trial subscription with the option to "cancel anytime" before being billed $39 a month after this trial period ends. That seems steep. Hopefully things will continue to go smoothly and well worth the cost, as I like how simplified this resume builder app has been so far.
I really enjoyed creating my resume on ResumeGenius
Disappointed that the service was not completely FREE as stated. There is always a catch which I found out to be true at the end when it is time to get the finished resume, you must pay!
Don't like the fact that this company advertises free of charge until the end
It wasn't very clear that I had to pay before I started making my resume
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

