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ResumeGenius

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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The template helped me write my resume which I have not used in over 20 years.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 10, 2019
Philippines
1 review
0 helpful votes
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I thought its FREE!
January 9, 2020

I thought its FREE! But such a deceiving tactic. After you finish editing then you want to download suddenly you have to pay!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 10, 2019
India
1 review
0 helpful votes
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It took RS 2847. 92
December 10, 2019

This is cheating & this site is a complete fraud. Earlier built one resume so it took me Rs 139.9 which was ok, However after two week it took RS 2847. 92 without my permission. I want my money returned back.

Date of experience: December 10, 2019
Arizona
1 review
0 helpful votes
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Have not seen the finished resume yet
December 10, 2019

Have not seen the finished resume yet. Too early to give 5 stars

Date of experience: December 9, 2019
Colorado
1 review
0 helpful votes
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Awesome templates!
December 10, 2019

Awesome templates! Easy guided input! Limited ability to edit. Could not add websites to contact info later.

Date of experience: December 9, 2019
North Carolina
1 review
0 helpful votes
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46
December 10, 2019

46

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 9, 2019
New Jersey
1 review
0 helpful votes
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Very user-friendly!
December 10, 2019

Very user-friendly! I made my resume in a matter of minutes and looks great!

Date of experience: December 9, 2019
California
1 review
0 helpful votes
Follow Jeannette O.
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The "free resume builder" consistently advertised is misleading for this service.

Date of experience: December 9, 2019
India
1 review
0 helpful votes
Follow Siva C.
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Well, Could be awesome if this is integrated with google pay for payment options

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 9, 2019
Washington
1 review
0 helpful votes
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It would have been nice to know that I had to sign up for a trial to get the resume! But other than that everything was perfect.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 9, 2019
South Carolina
1 review
0 helpful votes
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It's really help for a 1st timer
December 9, 2019

It's really help for a 1st timer. I had no problems with it love it.

Date of experience: December 9, 2019
District of Columbia
1 review
0 helpful votes
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It is a very nice sight And easy to use would highly

Date of experience: December 9, 2019
GB
1 review
0 helpful votes
Follow Caroline B.
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'Sign up for free' followed by charging only after i've put all the effort into building a CV.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 9, 2019
Pennsylvania
1 review
0 helpful votes
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It was pretty quick and easy
December 9, 2019

It was pretty quick and easy. Now that I understand what fields populate where, it will be much more efficient in how I use it and word specific sections.

Date of experience: December 9, 2019
California
1 review
0 helpful votes
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False advertisement
January 8, 2020

False advertisement. This is not free. Revise your wording. If it wasn't a trick, you wouldnt wait until the resume is finished to talk about your fees. And if I choose not to follow up, it wont let me submit unless I give my email so you guys can send me more advertisements I don't need.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 9, 2019
Florida
1 review
0 helpful votes
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So far so good
December 9, 2019

So far so good. I just paid the $1.95 14 day trial subscription with the option to "cancel anytime" before being billed $39 a month after this trial period ends. That seems steep. Hopefully things will continue to go smoothly and well worth the cost, as I like how simplified this resume builder app has been so far.

Date of experience: December 9, 2019
Massachusetts
1 review
0 helpful votes
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I really enjoyed creating my resume on ResumeGenius

Date of experience: December 9, 2019
Ohio
1 review
0 helpful votes
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Disappointed that the service was not completely FREE as stated. There is always a catch which I found out to be true at the end when it is time to get the finished resume, you must pay!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 9, 2019
California
1 review
0 helpful votes
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Don't like the fact that this company advertises free of charge until the end

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 9, 2019
Canada
1 review
0 helpful votes
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It wasn't very clear that I had to pay before I started making my resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 9, 2019