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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Michelle G.
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Great experience and a such a time saver 5 stars all the way great job.

Date of experience: December 11, 2019
Canada
1 review
0 helpful votes
Follow Jo-Anne N.
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What us meant by order delivery. The resumes are downloads.
December 12, 2019
Updated review

More editing of Career objective would be helpful
I plan to use your service for about a month.

Date of experience: December 11, 2019

More editing of Career objective would be helpful
December 2, 2019
Previous review

More editing of Career objective would be helpful

Date of experience: December 1, 2019
Idaho
1 review
0 helpful votes
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Did not expect to have to pay for it in order to download one resume I made. Overall it was alright.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 11, 2019
California
1 review
0 helpful votes
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Love how this put all your information together and simplifies the process. It was painless and very helpful

Date of experience: December 11, 2019
South Carolina
1 review
0 helpful votes
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Helped create a great "free" resume, til I got to the end to download and had to pay for a subscription... Upfront costs are nice, instead of surprise at the end

Date of experience: December 11, 2019
Washington
1 review
0 helpful votes
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Incredibly helpful for a guy like me that has not written a resume in the past 23 years.

Date of experience: December 11, 2019
Washington
1 review
0 helpful votes
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I think it's annoying that I thought I was using a free template and now i have to pay.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 11, 2019
Florida
1 review
0 helpful votes
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Great easy to use website
December 11, 2019

Great easy to use website. Love the templates. I hate the fact you don't mention a fee until the end. It's deceitful to customers. Tell us this from the beginning.

Date of experience: December 11, 2019
Pennsylvania
1 review
0 helpful votes
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It was so helpful to have prompts and pre-written bullet points for specified positions at previous jobs. Thanks for making my resume so much easier to write!

Date of experience: December 11, 2019
Saudi Arabia
1 review
0 helpful votes
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1
December 11, 2019

1

Date of experience: December 11, 2019
Ohio
1 review
0 helpful votes
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It's not free!
January 10, 2020

It's not free! I'm tired of everything saying it's free resume builder when you have to pay...

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 11, 2019
New York
1 review
0 helpful votes
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Really easy to use also love the resume options :)

Date of experience: December 11, 2019
Philippines
1 review
0 helpful votes
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Very nice looking professional result on my first try.

Date of experience: December 11, 2019
Germany
1 review
0 helpful votes
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It's easy haven't viewed it but I'm sure all is as I typed it in thank you

Date of experience: December 11, 2019
India
1 review
0 helpful votes
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Had a good time so far on Resume Genius
December 11, 2019

Had a good time so far on Resume Genius. Thank You

Date of experience: December 11, 2019
Wisconsin
1 review
0 helpful votes
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Didn't realize I had to pay for a subscription! Dumb.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 10, 2019
Minnesota
1 review
0 helpful votes
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Great program, but wish I could control the format just a bit more.

Date of experience: December 10, 2019
New York
1 review
0 helpful votes
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Fast and easy templates
December 10, 2019
Updated review

Using the site has helped ease all my fears of writing a resume for the first time in over 25 years!
However I wish I could edit the cover letter headline and addressee within the site. Would be very useful for those of us without a WORD program.

Date of experience: December 10, 2019

Using the site has helped ease all my fears of writing...
December 9, 2019
Previous review

Using the site has helped ease all my fears of writing a resume for the first time in over 25 years!

Date of experience: December 9, 2019
Oregon
1 review
0 helpful votes
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It's quite good!
December 10, 2019

It's quite good! Fast, intuitive, easy, and cheap. It's hard to customize a resume, however, and the ability to add custom sections would help immensely for things that don't fit in any one particular topic.

Date of experience: December 10, 2019
Arizona
1 review
0 helpful votes
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Wish it could be more creative with picture header

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 10, 2019