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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Great experience and a such a time saver 5 stars all the way great job.
More editing of Career objective would be helpful
I plan to use your service for about a month.
More editing of Career objective would be helpful
Did not expect to have to pay for it in order to download one resume I made. Overall it was alright.
Love how this put all your information together and simplifies the process. It was painless and very helpful
Helped create a great "free" resume, til I got to the end to download and had to pay for a subscription... Upfront costs are nice, instead of surprise at the end
Incredibly helpful for a guy like me that has not written a resume in the past 23 years.
I think it's annoying that I thought I was using a free template and now i have to pay.
Great easy to use website. Love the templates. I hate the fact you don't mention a fee until the end. It's deceitful to customers. Tell us this from the beginning.
It was so helpful to have prompts and pre-written bullet points for specified positions at previous jobs. Thanks for making my resume so much easier to write!
1
It's not free! I'm tired of everything saying it's free resume builder when you have to pay...
Really easy to use also love the resume options :)
Very nice looking professional result on my first try.
It's easy haven't viewed it but I'm sure all is as I typed it in thank you
Had a good time so far on Resume Genius. Thank You
Didn't realize I had to pay for a subscription! Dumb.
Great program, but wish I could control the format just a bit more.
Using the site has helped ease all my fears of writing a resume for the first time in over 25 years!
However I wish I could edit the cover letter headline and addressee within the site. Would be very useful for those of us without a WORD program.
Using the site has helped ease all my fears of writing a resume for the first time in over 25 years!
It's quite good! Fast, intuitive, easy, and cheap. It's hard to customize a resume, however, and the ability to add custom sections would help immensely for things that don't fit in any one particular topic.
Wish it could be more creative with picture header
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

