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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Louisiana
1 review
0 helpful votes
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Too many pop ups
January 6, 2020

Too many pop ups. I just want to create a resume and be done.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 6, 2019
Canada
1 review
0 helpful votes
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Love the formatting options and the quick creation tools

Date of experience: December 6, 2019
California
1 review
0 helpful votes
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So easy and even fun!
December 6, 2019

So easy and even fun! Never knew building my resume could be like this. Learning a lot too! Keep up the good work!

Date of experience: December 6, 2019
California
1 review
0 helpful votes
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Made a daunting task seem painless and helped me brand my skill sets to obtain my next career goal

Date of experience: December 6, 2019
Ohio
1 review
0 helpful votes
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December 6, 2019

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Date of experience: December 6, 2019
Ohio
1 review
0 helpful votes
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False advertising
January 5, 2020

False advertising. Clicked on free resume templates and got charged whe I got to the end!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 6, 2019
California
1 review
0 helpful votes
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December 6, 2019

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Date of experience: December 6, 2019
Canada
1 review
0 helpful votes
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Ad said it was free
December 6, 2019

Ad said it was free. It's free to create, not to obtain.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 6, 2019
Ohio
1 review
0 helpful votes
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Easy to use and makes the whole process simple.
Would have liked to have known there was a cost prior to doing all the work. Thought I had lost all my work.

Date of experience: December 6, 2019
California
1 review
0 helpful votes
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Few formatting issues during resume creation process

Date of experience: December 5, 2019
Colorado
1 review
0 helpful votes
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Gave me a lot of options of templates and made piecing all aspects together seamless.

Date of experience: December 5, 2019
Texas
1 review
0 helpful votes
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Everything is great BUT it says free until you've taken the time to complete resume only to find out it's NOT free

Date of experience: December 5, 2019
Florida
1 review
0 helpful votes
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Great!
December 6, 2019

Great! Very easy to navigate, filling in is quick and move promptly to next task.

Date of experience: December 5, 2019
California
1 review
0 helpful votes
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Nice site, but users should be informed of the associated costs prior to building the resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 5, 2019
Canada
1 review
0 helpful votes
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Very helpful, love the preloaded questions and job descriptions, duties, responsibilities etc.
Made the writing a resume experience much more enjoyable. Tons of tips!
It would have been nice to know beforehand that there would be a subscription fee in order to download my resume though.

Date of experience: December 5, 2019
Oklahoma
1 review
0 helpful votes
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The most pleasant resume experience I've had thus far.

Date of experience: December 5, 2019
Canada
1 review
0 helpful votes
Follow Krystofer C.
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STOP MAKING FIRST TIME USERS USE THEIR DAMN CREDIT CARDS. OR PREPAID CARDS JUST TO DOWNLOAD A BLOODY PDF FILE YOU IMBECILES... HAVE SOME DECENCY AND HEART YOU COLD BASTARDS... OVER A BLOODY DOLLAR? Lmao

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 5, 2019
Arkansas
1 review
0 helpful votes
Follow Raven F.
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It was Quick and easy although I don't need a subscription for a single resume

Date of experience: December 5, 2019
Idaho
1 review
0 helpful votes
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Great way to start a rough draft, fill in the details later.

Date of experience: December 5, 2019
Missouri
1 review
0 helpful votes
Follow Marti X.
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Your website is misleading consumers about using your service for free. I've spent a great majority of my morning building this resume to find out that I can type text, but cannot download without buying a plan.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 5, 2019