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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Navigation was difficult.
The blacked out screens were really annoying.
Ease of setup, great options, this will work for all types of careers!
When i add a second company for experience, I cant get the second company to be on the second page. The work experience gets cut in half.
Very helpful in finding skills, and job descriptions.
Amazing templates, Incredibly helpful, made my resume writing process very easy. Thank you.
You said it was "free' until we got to the very end.
I wish I could edit the topics to add to the resume
It was quick and super easy! ResumeGenius took away the frustration and hassle of putting my resume together. Thank you!
Would be better if you could buy a one time vs sub
Building the resume is great. I hate the $1.95 to pay for the trial.
The resume building process was made very simple for me!
It does not generate customer trust that your google ad says FREE resume generator - but then after investing the time to build it, you charge to download it.
Its not a free application like it states on the page
Quick, easy, and painless! This is a great resource!
Need more info about payment before going through the resume building process!
Screen froze for no reason, had to refresh toward the end
I was misled from the start. I spent 45 minutes designing a resume without ever being told there was a fee. This service is a scam and I don't appreciate being lied to.
User friendly, decent tool to use to build aesthetically pleasing resumes. Disappointing that resume builder is advertised as "free" but requires payment to download actual document. Would rate higher if the resume were free, as advertised, or possibly if this information were more readily available BEFORE using tool to complete resume. If you are unwilling to pay the fee at the end, this tool is a HUGE waste of time and is therefore frustrating. We ended up paying for the trial to get the completed document because it does look nice, but this company needs to reevaluate their advertising methods. I would NOT recommend this site to anyone based on these elements.
Very simple system to use. I have been wringing my resume for days and this helped me do it in a mater for 20 minutes
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

