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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Nebraska
1 review
0 helpful votes
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Navigation was difficult
January 27, 2020

Navigation was difficult.
The blacked out screens were really annoying.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 27, 2020
South Carolina
1 review
0 helpful votes
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Ease of setup, great options, this will work for all types of careers!

Date of experience: January 27, 2020
Colorado
1 review
0 helpful votes
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When i add a second company for experience, I cant get the second company to be on the second page. The work experience gets cut in half.

Date of experience: January 27, 2020
Hawaii
1 review
0 helpful votes
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Very helpful in finding skills, and job descriptions.

Date of experience: January 27, 2020
Arizona
1 review
0 helpful votes
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Amazing templates, Incredibly helpful, made my resume writing process very easy. Thank you.

Date of experience: January 27, 2020
North Carolina
1 review
0 helpful votes
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You said it was "free' until we got to the very end.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 27, 2020
Maryland
1 review
0 helpful votes
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I wish I could edit the topics to add to the resume

Date of experience: January 27, 2020
Texas
1 review
1 helpful vote
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It was quick and super easy!
January 27, 2020

It was quick and super easy! ResumeGenius took away the frustration and hassle of putting my resume together. Thank you!

Date of experience: January 27, 2020
Virginia
1 review
0 helpful votes
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Would be better if you could buy a one time vs sub

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 27, 2020
Ohio
1 review
0 helpful votes
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Building the resume is great
January 27, 2020

Building the resume is great. I hate the $1.95 to pay for the trial.

Date of experience: January 27, 2020
Georgia
1 review
0 helpful votes
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The resume building process was made very simple for me!

Date of experience: January 27, 2020
California
1 review
0 helpful votes
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It does not generate customer trust that your google ad says FREE resume generator - but then after investing the time to build it, you charge to download it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 26, 2020
Nevada
1 review
0 helpful votes
Follow Valenzuela S.
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Its not a free application like it states on the page

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 26, 2020
Florida
1 review
0 helpful votes
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Quick, easy, and painless!
January 27, 2020

Quick, easy, and painless! This is a great resource!

Date of experience: January 26, 2020
Mississippi
1 review
0 helpful votes
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Need more info about payment before going through the resume building process!

Date of experience: January 26, 2020
Virginia
1 review
0 helpful votes
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Screen froze for no reason, had to refresh toward the end

Date of experience: January 26, 2020
Oklahoma
1 review
0 helpful votes
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I was misled from the start
February 26, 2020

I was misled from the start. I spent 45 minutes designing a resume without ever being told there was a fee. This service is a scam and I don't appreciate being lied to.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 26, 2020
Colorado
1 review
0 helpful votes
Follow Svetlin J.
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User friendly, decent tool to use to build aesthetically pleasing resumes. Disappointing that resume builder is advertised as "free" but requires payment to download actual document. Would rate higher if the resume were free, as advertised, or possibly if this information were more readily available BEFORE using tool to complete resume. If you are unwilling to pay the fee at the end, this tool is a HUGE waste of time and is therefore frustrating. We ended up paying for the trial to get the completed document because it does look nice, but this company needs to reevaluate their advertising methods. I would NOT recommend this site to anyone based on these elements.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 26, 2020
Florida
1 review
0 helpful votes
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Very simple system to use
January 26, 2020

Very simple system to use. I have been wringing my resume for days and this helped me do it in a mater for 20 minutes

Date of experience: January 26, 2020
Louisiana
1 review
0 helpful votes
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This was simple and quick!
January 26, 2020

This was simple and quick! I appreciate the service!

Date of experience: January 26, 2020