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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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I don't like to be drawn into a financial commitment without being aware of what i'm getting into.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 26, 2020
Ohio
1 review
0 helpful votes
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Many different options to choose from, hope I can make the necessary changes to it now

Date of experience: January 26, 2020
New Jersey
1 review
0 helpful votes
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It has been an easy experience
January 26, 2020

It has been an easy experience. I would recommend it to all my friends.

Date of experience: January 26, 2020
Georgia
1 review
0 helpful votes
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I was told at the beginning no credit card and then had to give my CC info at the end. Don't like being lied to.

Date of experience: January 26, 2020
California
1 review
0 helpful votes
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I thought it was free to create and download a resume. Turns out i had to pay 1.95 which isn't bad at all however its the principle. I feel that i was misled into thinking it was a free service being provided.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 26, 2020
Michigan
1 review
0 helpful votes
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Looks professional
January 26, 2020

Looks professional. I'm hoping this will give me the edge I need.

Date of experience: January 26, 2020
Oklahoma
1 review
0 helpful votes
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Would have given a 5 star if I just had to pay a one time fee instead of having to enroll.

Date of experience: January 26, 2020
New York
1 review
0 helpful votes
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I'm pretty happy with Resume Genius so far. I want to see how much help I can get with a cover letter too!

Date of experience: January 26, 2020
New York
1 review
0 helpful votes
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This template was listed as FREE
January 26, 2020

This template was listed as FREE. Upon completion in order to print it out a credit card was required! Not Happy

Date of experience: January 26, 2020
Kansas
1 review
0 helpful votes
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I thought this was a free website but of course lies

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 26, 2020
New Hampshire
1 review
0 helpful votes
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.
January 26, 2020

.

Date of experience: January 26, 2020
Kentucky
1 review
0 helpful votes
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I had to pay, thought it was free
February 25, 2020

I had to pay, thought it was free. Spent 30 minutes making a resume to only be told I have to pay. False advertising.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 26, 2020
Georgia
2 reviews
0 helpful votes
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I was not aware that I would be charged to download the resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 26, 2020
GB
1 review
0 helpful votes
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No mention of paying until the very end... So I went through and hour of creating my resume to then find out I have to sign up for a monthly subscription. Unfair and misleading.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 26, 2020
Colorado
1 review
0 helpful votes
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So quick and easy
January 26, 2020

So quick and easy. I highly recommend ResumeGenius,

Date of experience: January 25, 2020
North Carolina
1 review
0 helpful votes
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Everything was going pretty great until I tried to download my resume, and had to pay for it! You guys should put it on the front page that it costs to save your resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 25, 2020
South Carolina
1 review
0 helpful votes
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...
January 26, 2020

;

Date of experience: January 25, 2020
Oklahoma
1 review
0 helpful votes
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I didn't want to pay for a membership but the resume was too good to pass up.

Date of experience: January 25, 2020
Canada
1 review
0 helpful votes
Follow Nicole H.
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I really like this resume builder site its quick and easy to use and they have great designs.
The only thing i didn't like was when i wanted to enter my own work experience details, it doesn't present the information i enter as bullet point format. Also i couldn't get ride of the (GPA) in my personal profile. Otherwise so-far-so-good!

Date of experience: January 25, 2020
Virginia
1 review
0 helpful votes
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The resume builder itself was excellent, although it it is slightly dishonest to call it free as you can't do anything with the resume without the subscription. The price itself is incredibly fair; although I think "cheap" or "affordable" would be more honest then free.

Date of experience: January 25, 2020