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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Illinois
2 reviews
0 helpful votes
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Quick and easy to use!
January 29, 2020

Quick and easy to use! Simple, yet the outcome is sleek and professional.

Date of experience: January 29, 2020
Connecticut
1 review
0 helpful votes
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I would like to say that this service is advertised as "free" and like always it turns out you have to pay. It is trickery and false advertisement. I only paid the amount because I am in a hurry and needed the resume now.
You will not receive my money after today. I am very disappointed. And of course it is not until you finish building your resume and you try to download it that it prompts you to pay.
VERY disappointed!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 29, 2020
Illinois
1 review
0 helpful votes
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This has been a great tool when you are lost for words

Date of experience: January 29, 2020
Ireland
1 review
0 helpful votes
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It says its free but it was not free at the end when i finished the cv

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 29, 2020
Alabama
1 review
0 helpful votes
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Very user friendly with clean, professional looking resumes!

Date of experience: January 29, 2020
Canada
1 review
0 helpful votes
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Easy to use, professional appearance
January 29, 2020

Easy to use, professional appearance. So far I would highly recommend this

Date of experience: January 29, 2020
Alabama
1 review
0 helpful votes
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It has been really helpful to help me create a resume

Date of experience: January 29, 2020
North Dakota
3 reviews
0 helpful votes
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Quick and easy to use
January 29, 2020

Quick and easy to use. Price seems reasonable to help find a new job.

Date of experience: January 29, 2020
Missouri
1 review
0 helpful votes
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Ad stated free resume
February 28, 2020

Ad stated free resume. You have to pay for the resume. False advertising

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 28, 2020
California
1 review
0 helpful votes
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Quick and it was very easy to navigate. My resume looks very professional.

Date of experience: January 28, 2020
Belize
1 review
0 helpful votes
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This was really easy to work with however what turned me off was the fact that it came up as free and when I went to download it, I was prompted to enter my credit card details -_- I understand the business model but don't showcase as free when you know it isn't.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 28, 2020
Pennsylvania
1 review
0 helpful votes
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Experience was good, didn't know a purchase was necessary.

Date of experience: January 28, 2020
Alabama
1 review
0 helpful votes
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Awesome way to fill out a resume easy and quick I recommend to friends good job!

Date of experience: January 28, 2020
Texas
1 review
0 helpful votes
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I got through making my entire resume before your "Free" resume system told me I had to pay to even download/use the resume I'd made. $#*! you guys.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 28, 2020
Oregon
1 review
0 helpful votes
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.
February 28, 2020

.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 28, 2020
Canada
1 review
0 helpful votes
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Very simple and easy to use service for a very reasonable price. My resume turned out exactly as I had hoped.

Date of experience: January 28, 2020
Oregon
1 review
0 helpful votes
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I dislike how the sale portion of your site works and is sneaky. Especially the monthly option that states its costs $7.95 a month but once you click on it, its a year subscription for $95+. Super $#*!ing shady.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 28, 2020
Massachusetts
1 review
0 helpful votes
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I liked the resume building process but feel like the details of the membership should be explained up front rather than being disguised as a "free' service. Clearly intentionally misleading.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 28, 2020
Louisiana
1 review
0 helpful votes
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Your software sucks
February 27, 2020

Your software sucks. I have tried for 2 days to make a payment to get my resume downloaded. Nothing works. My bank lifted the block for international transactions. But that did not help either. I will not recommend this site to anyone.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 28, 2020
Washington
1 review
0 helpful votes
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If you advertise as a free resume builder, you dont wait until the end of the resume to spring 1.95 bill to print it out. The money isnt a big deal, its the sneaky way you go about it. Maybe include the price before you waste peoples time

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 28, 2020