Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Mississippi
1 review
0 helpful votes
Follow Narel W.
Unfollow Narel W.
Share Review
Report Review

The ad says free resume template
February 29, 2020

The ad says free resume template. You will be allowed to fill in and save all of your information and then see the result of it all in the end, but when you get ready to download, you wont be able to download unless you agree to a 14 day trial for $1.95 and then it charges you out the wazzoo when you most likely wont need it for that long. Very misleading...

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 30, 2020
Massachusetts
1 review
0 helpful votes
Follow Autumn J.
Unfollow Autumn J.
Share Review
Report Review

I think it should be known beforehand that you need to pay before downloading. Not pleased at all.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 30, 2020
Illinois
1 review
0 helpful votes
Follow Lisa P.
Unfollow Lisa P.
Share Review
Report Review

I am fine with you wanting to charge for your services. However, to indicate that you are "free" and then at the very end make me pay for all the work I have done is very shady buisness. For the price I would have tried you out anyways.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 30, 2020
Canada
1 review
0 helpful votes
Follow Maxine Q.
Unfollow Maxine Q.
Share Review
Report Review

Server was down for quite a while after my resume was completed. Spoke with help desk found them abrupt and rude

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 30, 2020
Canada
1 review
0 helpful votes
Follow Mahshid V.
Unfollow Mahshid V.
Share Review
Report Review

So far so good, lets see if i get over charged for some unknown reasons

Date of experience: January 29, 2020
Washington
1 review
0 helpful votes
Follow Daniel X.
Unfollow Daniel X.
Share Review
Report Review

I want to remove the address for my home but it won't let me!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 29, 2020
Michigan
1 review
0 helpful votes
Follow Larry A.
Unfollow Larry A.
Share Review
Report Review

Slow in retrieving the resume, but a great resource for creating one.

Date of experience: January 29, 2020
New York
1 review
0 helpful votes
Follow Caprice P.
Unfollow Caprice P.
Share Review
Report Review

Easy to use..
January 30, 2020

Easy to use. So far. Will rate again once completed

Date of experience: January 29, 2020
Nebraska
1 review
0 helpful votes
Follow Alexandra X.
Unfollow Alexandra X.
Share Review
Report Review

Page kept reloading and not uploading my information. Put in several job histories multiple times and the pages wouldn't load right. After putting everything in and all of the work spent waiting and reentering the same information, I wasn't even in love with the resume Layout. Will not be keeping a membership.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 29, 2020
South Carolina
1 review
0 helpful votes
Follow Josue M.
Unfollow Josue M.
Share Review
Report Review

It would be nice to see this site give a little more interaction with the customizing of the formatting on the resume and being allowed to move things here and there. A suggestion too would be to have an option that allows you to open it directly to word or google docs.

Date of experience: January 29, 2020
New York
1 review
0 helpful votes
Follow Erin I.
Unfollow Erin I.
Share Review
Report Review

Resume Genius was so easy to use!
January 30, 2020

Resume Genius was so easy to use! I created an Awesome resume, I never would have been able to do on my own.

Date of experience: January 29, 2020
Texas
1 review
0 helpful votes
Follow Sabrina V.
Unfollow Sabrina V.
Share Review
Report Review

Haven't yet been able to explore much of the app but so far good.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 29, 2020
Texas
1 review
0 helpful votes
Follow Amanda O.
Unfollow Amanda O.
Share Review
Report Review

Resume looks great so far
January 30, 2020

Resume looks great so far. Had to pay $2 for it. I still have not seen it but hoping it comes out the way the preview showed.

Date of experience: January 29, 2020
Indiana
1 review
0 helpful votes
Follow Isaiah P.
Unfollow Isaiah P.
Share Review
Report Review

:)
January 30, 2020

:)

Date of experience: January 29, 2020
Texas
1 review
0 helpful votes
Follow Wendy T.
Unfollow Wendy T.
Share Review
Report Review

User friendly and easy to navigate
January 29, 2020

User friendly and easy to navigate. I highly recommend to anyone

Date of experience: January 29, 2020
New Jersey
1 review
0 helpful votes
Follow Rodrigo V.
Unfollow Rodrigo V.
Share Review
Report Review

Why would u not explain to me this would cost me money to began with. The service works fine i just dislike like how u dont explain to people they pay in the end.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 29, 2020
Nevada
2 reviews
0 helpful votes
Follow Theodore D.
Unfollow Theodore D.
Share Review
Report Review

I find that writing the resume with this template is easy so far.

Date of experience: January 29, 2020
Texas
1 review
0 helpful votes
Follow Nekeshia P.
Unfollow Nekeshia P.
Share Review
Report Review

Im not sure why the site doesnt take all forms of payment, but online I like to use a virtual card for safety reasons.

Date of experience: January 29, 2020
Tennessee
1 review
0 helpful votes
Follow Rob Z.
Unfollow Rob Z.
Share Review
Report Review

Did not say ahead that I would have to subscribe to download my resume. Very tricky and underhanded.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 29, 2020
Florida
1 review
0 helpful votes
Follow Bennett O.
Unfollow Bennett O.
Share Review
Report Review

Most customizability on front, spacing and coloring would go a long way to ensuring you are the best. None of the other resume sites offer that either.

Date of experience: January 29, 2020