On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
There is no support for artists! It's like we don't exist!
Payment page felt like being approached by smuggler
The templates were helpful but I would want to change the colors and typeface. You should also make it entirely free for the first resume you create.
Extremely misleading. They say it's free, make you invest an hour in building your resume, but then won't release it to you unless you pay.
I spent all this time making my resume only to find out it is not free to download. This website should have not been the first result when searching for FREE resume templates.
It was a good experience. It was easy to make the cover letter
When starting my resume, it was false advertising as it stated that it was a free template and continued with the questions needed to complete the resume. Once complete, it did not give the option that was advertised as FREE, but it listed that we had to pay a fee in order to access the completed resume. It was a waste of time having to complete all the necessary information expecting it to be free and then having a charge to access it once complete. This is a class action lawsuit waiting to happen for false advertising. I will definitely be researching legal advice for this issue.
I wish there was a template that had a picture option
EASY TO USE AND HELPFUL. NOT FEE AS IT STATED IN THE ADD ON GOOGLE SEARCH AND IT IS VERY LIMITED ON JOB DESCRIPTIONS IF YOU ARE IN THE BLUE COLLAR SECTOR AND NOT OFFICE PERSONS OR HIGHER
Too expensive for the job, properly not coming back.
..
Wish you could have a free trial first but whatever
I don't like having to sign up for something when I only plan on using it once.
Writing a resume flowed efficiently using this template
Load times can be slow. Should have the ability to use bullet points with indents in resume building portion.
Super convenient for college students. Saved me a whole lot of time
Creating a resume has never been easier. What a wonderful website!
Wish i could slightly edit info. Such as add contact info to references on some of the templates.
The ad says free resume template. You will be allowed to fill in and save all of your information and then see the result of it all in the end, but when you get ready to download, you wont be able to download unless you agree to a 14 day trial for $1.95 and then it charges you out the wazzoo when you most likely wont need it for that long. Very misleading...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members