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ResumeGenius

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Louisiana
1 review
0 helpful votes
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The resume template made it a lot easier to create.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 1, 2020
Nebraska
1 review
0 helpful votes
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Good Experience
February 1, 2020

Good Experience. Would like to make changes and unsure how

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 1, 2020
South Carolina
1 review
0 helpful votes
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I have not seen the actual end result
February 1, 2020

I have not seen the actual end result. I will be more than happy to comment after the initial viewing

Date of experience: February 1, 2020
Oklahoma
1 review
0 helpful votes
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Dreading putting a resume together but that was incredibly easy!

Date of experience: February 1, 2020
Germany
1 review
0 helpful votes
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February 1, 2020

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Date of experience: January 31, 2020
Pennsylvania
1 review
0 helpful votes
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It was very easy and quick!
February 1, 2020

It was very easy and quick! Looks very professional

Date of experience: January 31, 2020
Utah
1 review
0 helpful votes
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Decreases panic by breaking it into guided steps. Glad this exists!

Date of experience: January 31, 2020
North Carolina
1 review
0 helpful votes
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Need to allow the ability to add in individualized section. Maybe make a click box to add certain sections to make it more individualized such as awards, activities, professional group membership, etc.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 31, 2020
Illinois
1 review
0 helpful votes
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I couldn't edit the Awards section easily. Also, I didn't have enough control over adding bullets to the professional experience section.

Date of experience: January 31, 2020
Colorado
1 review
0 helpful votes
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Quick, easy, and a great help for producing a resume that will help me stand out.

Date of experience: January 31, 2020
Michigan
1 review
0 helpful votes
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Not happy that you advertise free resume then charge a person to print it out

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 31, 2020
Texas
1 review
0 helpful votes
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The interface was great and made the process very simple. It did end up costing a little, but the result is worth a couple bucks.

Date of experience: January 31, 2020
Kentucky
1 review
0 helpful votes
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Very helpful guide and sample job descriptions and skills

Date of experience: January 31, 2020
Georgia
1 review
0 helpful votes
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January 31, 2020

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Date of experience: January 31, 2020
Virginia
1 review
0 helpful votes
Follow Austin A.
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Stop misleading people and tell them that they are required to pay a fee. I wasted my time creating my resume then learning that I had to pay.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 31, 2020
Switzerland
1 review
0 helpful votes
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There is no support for artists!
January 31, 2020

There is no support for artists! It's like we don't exist!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 31, 2020
New York
1 review
0 helpful votes
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January 31, 2020

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Date of experience: January 31, 2020
Florida
1 review
0 helpful votes
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Payment page felt like being approached by smuggler

Date of experience: January 31, 2020
Arkansas
1 review
0 helpful votes
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The templates were helpful but I would want to change the colors and typeface. You should also make it entirely free for the first resume you create.

Date of experience: January 31, 2020
Canada
2 reviews
0 helpful votes
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Extremely misleading
March 1, 2020

Extremely misleading. They say it's free, make you invest an hour in building your resume, but then won't release it to you unless you pay.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 31, 2020