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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Well... I liked the program but it was advertised as free. I am willing to pay the $1.95 to test it out and because I spent so much time on the resume I just built
Some more options to further personalize or more easily rearrange aspects of the resume would be great!
Was so great for me to get started! I was very impressed by the intro statement
Easy to use and made a nice resume with a professional look. Very pleased.
Advertised as free, not free as there is no other option than premium plan.
Just let me download my resume without a credit card please
Only problem was not being informed the resume would cost anything until the very end.
Listed as a free service - then you charged me. Pissed
It was a bit misleading that the site was free. It was a bit of a shock to do all of the work then find out I had to purchase a "trial" in order to get my resume. This should be listed as a disclaimer up front.
Ad makes you think you are going to get a free resume until the end after you have spent hours preparing the resume.
The resume template made it a lot easier to create.
Good Experience. Would like to make changes and unsure how
I have not seen the actual end result. I will be more than happy to comment after the initial viewing
Dreading putting a resume together but that was incredibly easy!
It was very easy and quick! Looks very professional
Decreases panic by breaking it into guided steps. Glad this exists!
Need to allow the ability to add in individualized section. Maybe make a click box to add certain sections to make it more individualized such as awards, activities, professional group membership, etc.
I couldn't edit the Awards section easily. Also, I didn't have enough control over adding bullets to the professional experience section.
Quick, easy, and a great help for producing a resume that will help me stand out.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

