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ResumeGenius

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Well...
February 1, 2020

Well... I liked the program but it was advertised as free. I am willing to pay the $1.95 to test it out and because I spent so much time on the resume I just built

Date of experience: February 1, 2020
Canada
1 review
0 helpful votes
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Some more options to further personalize or more easily rearrange aspects of the resume would be great!

Date of experience: February 1, 2020
Texas
1 review
0 helpful votes
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Was so great for me to get started!
February 1, 2020

Was so great for me to get started! I was very impressed by the intro statement

Date of experience: February 1, 2020
California
1 review
0 helpful votes
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Easy to use and made a nice resume with a professional look. Very pleased.

Date of experience: February 1, 2020
Delaware
1 review
0 helpful votes
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Advertised as free, not free as there is no other option than premium plan.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 1, 2020
North Carolina
1 review
0 helpful votes
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Just let me download my resume without a credit card please

Date of experience: February 1, 2020
Nevada
1 review
0 helpful votes
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Only problem was not being informed the resume would cost anything until the very end.

Date of experience: February 1, 2020
Pennsylvania
1 review
0 helpful votes
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Listed as a free service
March 2, 2020

Listed as a free service - then you charged me. Pissed

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 1, 2020
Florida
1 review
0 helpful votes
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It was a bit misleading that the site was free. It was a bit of a shock to do all of the work then find out I had to purchase a "trial" in order to get my resume. This should be listed as a disclaimer up front.

Date of experience: February 1, 2020
Michigan
1 review
0 helpful votes
Follow Rosecile C.
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Ad makes you think you are going to get a free resume until the end after you have spent hours preparing the resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 1, 2020
Louisiana
1 review
0 helpful votes
Follow Kasey B.
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The resume template made it a lot easier to create.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 1, 2020
Nebraska
1 review
0 helpful votes
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Good Experience
February 1, 2020

Good Experience. Would like to make changes and unsure how

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 1, 2020
South Carolina
1 review
0 helpful votes
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I have not seen the actual end result
February 1, 2020

I have not seen the actual end result. I will be more than happy to comment after the initial viewing

Date of experience: February 1, 2020
Oklahoma
1 review
0 helpful votes
Follow Kelly M.
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Dreading putting a resume together but that was incredibly easy!

Date of experience: February 1, 2020
Germany
1 review
0 helpful votes
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...
February 1, 2020

...

Date of experience: January 31, 2020
Pennsylvania
1 review
0 helpful votes
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It was very easy and quick!
February 1, 2020

It was very easy and quick! Looks very professional

Date of experience: January 31, 2020
Utah
1 review
0 helpful votes
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Decreases panic by breaking it into guided steps. Glad this exists!

Date of experience: January 31, 2020
North Carolina
1 review
0 helpful votes
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Need to allow the ability to add in individualized section. Maybe make a click box to add certain sections to make it more individualized such as awards, activities, professional group membership, etc.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 31, 2020
Illinois
1 review
0 helpful votes
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I couldn't edit the Awards section easily. Also, I didn't have enough control over adding bullets to the professional experience section.

Date of experience: January 31, 2020
Colorado
1 review
0 helpful votes
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Quick, easy, and a great help for producing a resume that will help me stand out.

Date of experience: January 31, 2020