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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I'd like to furthers customize the order of work experience.
Misleading about being able to download resume for free.
Resume builder made searching for a job easier and fun
Please notify more clearly that you require payment for a resume.
I wasn't able to process my card I don't know why but It was an issue. Besides that it was easy and a helpful tool to have for creating resumes.
I liked that there where already descriptions for experience
I cant download my resume i paid for
The initial setup made it seem like it was completely free. It is not, and after doing all the work, I don't like feeling like I was tricked.
It would be nice to be able to just pay a flat rate per resume. It is annoying having to sign up, print 1 resume then unsubscribe again because the monthly fee is outrageous for the service you are offering.
Very easy to use and I like the fact that it formatted the items for me and I only had to enter the information.
I would like to be able to buy the resume template for a one time use rather than a subscription.
Need a section to add additional categories, such as volunteer hours, military experience.
It was easy to use but I think its weird that you pay over a dollar for your "Free" 14 day trial.
Awesome service. Wish i did not have to sign up for monthly program.
Good experience, just don't tell me to pay at the very end
This service makes resume building easy with professional results and a decent amount of variety.
Thanks for getting me started on my new adventure...
I like the templates Resume Genius offered, but would have like to be able to do some of my own formatting after initially building the resume. Also, the word "free" is misleading.
Was not told or made aware that you would have to pay after all the work of making the resume when being told FREE.
Very easy to follow and use. Would recommend to use for the future.
I've used this before. Easy to do and Its Awesome!
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

