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ResumeGenius

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Kentucky
2 reviews
0 helpful votes
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I'd like to furthers customize the order of work experience.

Date of experience: February 3, 2020
Maryland
1 review
0 helpful votes
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Misleading about being able to download resume for free.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 3, 2020
Texas
1 review
0 helpful votes
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Resume builder made searching for a job easier and fun

Date of experience: February 3, 2020
California
1 review
0 helpful votes
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Please notify more clearly that you require payment for a resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 2, 2020
California
1 review
0 helpful votes
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I wasn't able to process my card I don't know why but It was an issue. Besides that it was easy and a helpful tool to have for creating resumes.

Date of experience: February 2, 2020
Washington
1 review
0 helpful votes
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Loved resume builder
February 3, 2020
Updated review

I liked that there where already descriptions for experience

Date of experience: February 2, 2020

I cant download my resume i paid for
March 4, 2020
Previous review

I cant download my resume i paid for

Date of experience: February 2, 2020
Florida
1 review
0 helpful votes
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The initial setup made it seem like it was completely free. It is not, and after doing all the work, I don't like feeling like I was tricked.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 2, 2020
Canada
1 review
0 helpful votes
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It would be nice to be able to just pay a flat rate per resume. It is annoying having to sign up, print 1 resume then unsubscribe again because the monthly fee is outrageous for the service you are offering.

Date of experience: February 2, 2020
Georgia
1 review
0 helpful votes
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Very easy to use and I like the fact that it formatted the items for me and I only had to enter the information.

Date of experience: February 2, 2020
Nevada
1 review
0 helpful votes
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I would like to be able to buy the resume template for a one time use rather than a subscription.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 2, 2020
Florida
1 review
0 helpful votes
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Need a section to add additional categories, such as volunteer hours, military experience.

Date of experience: February 2, 2020
Arizona
1 review
0 helpful votes
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It was easy to use but I think its weird that you pay over a dollar for your "Free" 14 day trial.

Date of experience: February 2, 2020
Georgia
1 review
0 helpful votes
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Awesome service
February 2, 2020

Awesome service. Wish i did not have to sign up for monthly program.

Date of experience: February 2, 2020
Iowa
1 review
0 helpful votes
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Good experience, just don't tell me to pay at the very end

Date of experience: February 2, 2020
Oregon
1 review
0 helpful votes
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This service makes resume building easy with professional results and a decent amount of variety.

Date of experience: February 2, 2020
Illinois
1 review
0 helpful votes
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Thanks for getting me started on my new adventure...

Date of experience: February 2, 2020
Missouri
1 review
0 helpful votes
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I like the templates Resume Genius offered, but would have like to be able to do some of my own formatting after initially building the resume. Also, the word "free" is misleading.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 2, 2020
Tennessee
1 review
0 helpful votes
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Was not told or made aware that you would have to pay after all the work of making the resume when being told FREE.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 1, 2020
Texas
1 review
0 helpful votes
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Very easy to follow and use
February 2, 2020

Very easy to follow and use. Would recommend to use for the future.

Date of experience: February 1, 2020
California
2 reviews
0 helpful votes
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I've used this before
February 2, 2020

I've used this before. Easy to do and Its Awesome!

Date of experience: February 1, 2020