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ResumeGenius

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

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Texas
1 review
0 helpful votes
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Make it free with additional paid services as an option.

Date of experience: February 9, 2020
Ohio
1 review
0 helpful votes
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Great and easy way to make a resume
February 9, 2020

Great and easy way to make a resume. Hope this works out

Date of experience: February 9, 2020
Oklahoma
1 review
0 helpful votes
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I feel very misled by being allowed to make an elaborate resume and only finding out it was going to cost me when I was ready to download it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 9, 2020
Georgia
1 review
0 helpful votes
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...
February 9, 2020

...

Date of experience: February 9, 2020
California
1 review
0 helpful votes
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I love the help and critical thinking it gives me.

Date of experience: February 9, 2020
Maryland
1 review
1 helpful vote
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This was the best experience ever completing a resume

Date of experience: February 9, 2020
GB
1 review
1 helpful vote
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February 9, 2020

.

Date of experience: February 9, 2020
Minnesota
1 review
0 helpful votes
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Good process, and it did a lot of the tricky wording for me. However, I did NOT appreciate being told it was free to create, but then wasting a ton of time doing so, just to be given pay options. The only reason I accepted was because of the time wasted. Will not be renewing it, because they ask for an insane amount for a simple resume builder on a per month basis. This is not a good business practice, and it should be clearly stated what the items will cost upon completion.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 9, 2020
Georgia
1 review
0 helpful votes
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Didn't like the setting
February 9, 2020

Didn't like the setting. Will try to see if I can edit later. But chances I will cancel it soon.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 8, 2020
California
1 review
0 helpful votes
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:)
February 9, 2020

:)

Date of experience: February 8, 2020
California
1 review
0 helpful votes
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Ok so far
February 9, 2020

Ok so far. Would have liked to know about any charges to receive resume at the outset instead of the end.

Date of experience: February 8, 2020
Michigan
1 review
0 helpful votes
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This is okay but it does not really show you a sample of what I just paid for. For example what is the back or second page of my resume going to look like.

Date of experience: February 8, 2020
Alaska
1 review
0 helpful votes
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Firstly, you advertise it as a "FREE" resume template, then make me pay money after I built it. Additionally, I had to select a template 4-5 different times. When I select a template, it means i want it, not that i want to open up a whole new page of templates...

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 8, 2020
Washington
1 review
0 helpful votes
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!
February 8, 2020

!

Date of experience: February 8, 2020
California
1 review
0 helpful votes
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The wording & formatting is the hardest part of writing a resume -- but Resume Genius makes it easy!

Date of experience: February 8, 2020
Canada
1 review
0 helpful votes
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This has been a helpful website and will see if the job i created my resume for is fill by me with the new resume

Date of experience: February 8, 2020
Minnesota
1 review
0 helpful votes
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Needs more guidance on what soft skills are and how to use them

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 8, 2020
Nebraska
1 review
0 helpful votes
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Such an easy way to kick off your resume compilation

Date of experience: February 8, 2020
North Carolina
1 review
0 helpful votes
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They said it was free, however, they want money in order to download your resume.

Date of experience: February 8, 2020
New York
1 review
0 helpful votes
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Standard, is ok but you advertise as free download but then require payment to download.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 8, 2020