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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Quick, easy, and painless. I haven't had to write a resume in years and the new layouts are wonderful.
Advertise as free then slap a pay wall, just be honest, i would have used the service for the price anyways, the duplicity is annoying
Easy to navigate, helpful editing and great presentation!
Outstanding tips and resume builder, although I wasn't able to provide a description of my role as vice president of a school club. Overall amazing though.
I'd like to be able to change the header on one of the sections but otherwise super easy
Kind of snuck up on me asking for payment at the end there.
It was good until the credit part was kinda annoying
Excellent resume maker but felt lied to when asked to pay for the resume I spent the time to make under the impression it was free. Took 3 stars off for dishonesty, in the future make it clear its not free.
A bigger variety of subscription plans would be optimal.
Easy setup but unable to change layout on certain sections
Everything was quick an efficient, thank you for putting this together.
False advertising, was under the impression the service was free. Very deceptive.
Not as intuitive as I would like. Buttons are hidden.
It is not free, I had to pay for it. Deceptive and annoying.
Very easy to navigate! Very happy with how my resume turned out!
This made building my new resume very easy. Only had an issue of moving job positions within the same company using this template. I will be able to do it in MS word after downloading though.
Bate and Switch irritated me. Claim to be free until I try to print then you want money.
So far very good. Nice format options. Doesn't take an exorbitant amount of time and really reduced the stress that can be involved with creating a resume
Just what I needed for a fast and helpful resume builder.
Easy to use, will give the extra star once i try talking to customer service.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

