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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Joanna Z.
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Quick, easy, and painless
February 10, 2020

Quick, easy, and painless. I haven't had to write a resume in years and the new layouts are wonderful.

Date of experience: February 10, 2020
Oregon
1 review
0 helpful votes
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Advertise as free then slap a pay wall, just be honest, i would have used the service for the price anyways, the duplicity is annoying

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 10, 2020
Pennsylvania
2 reviews
0 helpful votes
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Easy to navigate, helpful editing and great presentation!

Date of experience: February 10, 2020
Pennsylvania
1 review
0 helpful votes
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Outstanding tips and resume builder, although I wasn't able to provide a description of my role as vice president of a school club. Overall amazing though.

Date of experience: February 10, 2020
Michigan
1 review
0 helpful votes
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I'd like to be able to change the header on one of the sections but otherwise super easy

Date of experience: February 10, 2020
Georgia
1 review
0 helpful votes
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Kind of snuck up on me asking for payment at the end there.

Date of experience: February 10, 2020
Massachusetts
1 review
0 helpful votes
Follow Nathania C.
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It was good until the credit part was kinda annoying

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 10, 2020
Missouri
1 review
0 helpful votes
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Excellent resume maker but felt lied to when asked to pay for the resume I spent the time to make under the impression it was free. Took 3 stars off for dishonesty, in the future make it clear its not free.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 9, 2020
Nevada
1 review
0 helpful votes
Follow Jonathan S.
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A bigger variety of subscription plans would be optimal.

Date of experience: February 9, 2020
New Jersey
1 review
0 helpful votes
Follow Beta N.
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Easy setup but unable to change layout on certain sections

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 9, 2020
Canada
1 review
0 helpful votes
Follow Victor D.
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Everything was quick an efficient, thank you for putting this together.

Date of experience: February 9, 2020
Pennsylvania
1 review
0 helpful votes
Follow Debra C.
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False advertising, was under the impression the service was free. Very deceptive.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 9, 2020
Colorado
1 review
0 helpful votes
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Not as intuitive as I would like
February 10, 2020

Not as intuitive as I would like. Buttons are hidden.

Date of experience: February 9, 2020
Missouri
1 review
0 helpful votes
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It is not free, I had to pay for it. Deceptive and annoying.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 9, 2020
Texas
1 review
0 helpful votes
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Very easy to navigate!
February 9, 2020

Very easy to navigate! Very happy with how my resume turned out!

Date of experience: February 9, 2020
Canada
1 review
0 helpful votes
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This made building my new resume very easy. Only had an issue of moving job positions within the same company using this template. I will be able to do it in MS word after downloading though.

Date of experience: February 9, 2020
Arkansas
1 review
0 helpful votes
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Bate and Switch irritated me
March 10, 2020

Bate and Switch irritated me. Claim to be free until I try to print then you want money.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 9, 2020
Utah
1 review
1 helpful vote
Follow Rebekah S.
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So far very good
February 9, 2020

So far very good. Nice format options. Doesn't take an exorbitant amount of time and really reduced the stress that can be involved with creating a resume

Date of experience: February 9, 2020
Oregon
1 review
0 helpful votes
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Just what I needed for a fast and helpful resume builder.

Date of experience: February 9, 2020
Nevada
2 reviews
0 helpful votes
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Easy to use, will give the extra star once i try talking to customer service.

Date of experience: February 9, 2020