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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Streamlined the process and made it easier to focus on what was needed
Works well, but would be nice to have some examples
Seriously wish you had been upfront about the cost before I put in the effort to build my resume using your site...
Quick and easy to use! Love the added features for the value.
Let you build your entire resume and/or cover letter before letting you know that the service costs money. Calls the services "pro" but there is no basic free level despite them making it seem that way.
It would be nice to know there is a fee at the end of this.
Lots of work up front before made aware of the fees
It says no card required however that's not true. It's supposed to be free.
Your google link stated that it was free to use. I completed the entire resume only to be asked to pay 1.95 for 14 days. I understand that I can cancel the subscription but this company is rude to have us do all that typing for "free" only to ask for our card information at the end. I will be sure to not recommend you.
This is by far the easiest resume builder that I have ever used.
I needed a resume I could print. But this one has resume genius in the back ground of my resume
It was easier than I expected. However using the word free when it isn't actually free, isn't very honest.
Not happy that i believe it to be a free resume then had to spend two dollars after i took the time to type all my information in.
Love how fast and simple this app made the rest of my life!
Prefer it if you put the cost upfront rather than holding it to the end, but I get it.
Clicked on a free temple only to be charged for it at the end. I will be canceling immediately. Who pays $39.99 a month when there are so many free templates on the internet.
It was super easy to use, making building my resume fast and stress-free!
Add option for community involvement/volunteering.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

