Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
Follow Jill V.
Unfollow Jill V.
Share Review
Report Review

Streamlined the process and made it easier to focus on what was needed

Date of experience: February 11, 2020
California
1 review
0 helpful votes
Follow Erika K.
Unfollow Erika K.
Share Review
Report Review

Works well, but would be nice to have some examples

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 11, 2020
Iowa
1 review
0 helpful votes
Follow Autumn R.
Unfollow Autumn R.
Share Review
Report Review

.
February 12, 2020

.

Date of experience: February 11, 2020
Texas
1 review
0 helpful votes
Follow Webster J.
Unfollow Webster J.
Share Review
Report Review

Seriously wish you had been upfront about the cost before I put in the effort to build my resume using your site...

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 11, 2020
North Carolina
1 review
0 helpful votes
Follow Ashley H.
Unfollow Ashley H.
Share Review
Report Review

Quick and easy to use!
February 12, 2020

Quick and easy to use! Love the added features for the value.

Date of experience: February 11, 2020
New York
1 review
0 helpful votes
Follow Vincent G.
Unfollow Vincent G.
Share Review
Report Review

Let you build your entire resume and/or cover letter before letting you know that the service costs money. Calls the services "pro" but there is no basic free level despite them making it seem that way.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 11, 2020
Missouri
1 review
0 helpful votes
Follow Alisha Z.
Unfollow Alisha Z.
Share Review
Report Review

It would be nice to know there is a fee at the end of this.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 11, 2020
Illinois
1 review
0 helpful votes
Follow Ted N.
Unfollow Ted N.
Share Review
Report Review

Lots of work up front before made aware of the fees

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 11, 2020
Washington
1 review
0 helpful votes
Follow Brandy R.
Unfollow Brandy R.
Share Review
Report Review

It says no card required however that's not true. It's supposed to be free.

Date of experience: February 11, 2020
New Jersey
1 review
0 helpful votes
Follow Mina P.
Unfollow Mina P.
Share Review
Report Review

...
February 12, 2020

,

Date of experience: February 11, 2020
Rhode Island
1 review
0 helpful votes
Follow Kaley M.
Unfollow Kaley M.
Share Review
Report Review

Your google link stated that it was free to use. I completed the entire resume only to be asked to pay 1.95 for 14 days. I understand that I can cancel the subscription but this company is rude to have us do all that typing for "free" only to ask for our card information at the end. I will be sure to not recommend you.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 11, 2020
Georgia
1 review
0 helpful votes
Follow Tikisha V.
Unfollow Tikisha V.
Share Review
Report Review

This is by far the easiest resume builder that I have ever used.

Date of experience: February 11, 2020
Canada
1 review
0 helpful votes
Follow robert W.
Unfollow robert W.
Share Review
Report Review

I needed a resume I could print
March 12, 2020

I needed a resume I could print. But this one has resume genius in the back ground of my resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 11, 2020
Canada
1 review
0 helpful votes
Follow Penelope P.
Unfollow Penelope P.
Share Review
Report Review

It was easier than I expected
February 11, 2020

It was easier than I expected. However using the word free when it isn't actually free, isn't very honest.

Date of experience: February 11, 2020
West Virginia
1 review
0 helpful votes
Follow Emily M.
Unfollow Emily M.
Share Review
Report Review

Not happy that i believe it to be a free resume then had to spend two dollars after i took the time to type all my information in.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 11, 2020
Michigan
1 review
0 helpful votes
Follow Talia Z.
Unfollow Talia Z.
Share Review
Report Review

Love how fast and simple this app made the rest of my life!

Date of experience: February 11, 2020
Idaho
1 review
0 helpful votes
Follow Ethan B.
Unfollow Ethan B.
Share Review
Report Review

Prefer it if you put the cost upfront rather than holding it to the end, but I get it.

Date of experience: February 11, 2020
North Carolina
1 review
0 helpful votes
Follow Barbara E.
Unfollow Barbara E.
Share Review
Report Review

Clicked on a free temple only to be charged for it at the end. I will be canceling immediately. Who pays $39.99 a month when there are so many free templates on the internet.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 11, 2020
Texas
1 review
0 helpful votes
Follow Courtney M.
Unfollow Courtney M.
Share Review
Report Review

It was super easy to use, making building my resume fast and stress-free!

Date of experience: February 11, 2020
Canada
1 review
0 helpful votes
Follow Lara J.
Unfollow Lara J.
Share Review
Report Review

Add option for community involvement/volunteering.

Date of experience: February 11, 2020