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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Did not let me know I would have to subscribe to a plan to download my resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 8, 2020
Idaho
1 review
0 helpful votes
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Very easy to complete and the right questions were asked.

Date of experience: February 8, 2020
New Jersey
1 review
0 helpful votes
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I love your designs, and your software was extremely easy to use.

Date of experience: February 8, 2020
Michigan
2 reviews
0 helpful votes
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Very easy and effective process to generate a professional resume

Date of experience: February 8, 2020
California
1 review
0 helpful votes
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Excellent service and i would recommend to all my friends, i like the format and it gives us an options of words to choice on what to put

Date of experience: February 8, 2020
Ohio
1 review
0 helpful votes
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Service good is good but trying to get more money by capitalizing on people forgetting their subscription is crappy. Just make it a pay for the actual product system.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 7, 2020
North Carolina
1 review
0 helpful votes
Follow Rebecca W.
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User Friendly, great access to already generated skills and fields for all areas on the resume.

Date of experience: February 7, 2020
Washington
1 review
0 helpful votes
Follow Mark M.
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You need to be upfront about billing. I was referred to this site by worksource as a free site for resume building. After completing the work, I find out there is a fee to print/download my information. I contacted customer service and was told the text portion of my resume was free. The instructions provided did not allow me to access the text. I was then told to try another web browser. Too many hoops to jump for a template.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 7, 2020
Georgia
1 review
0 helpful votes
Follow Temia T.
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You should have stated it was a paid resume builder from the beginning. Ill be cancelling

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 7, 2020
MP
1 review
0 helpful votes
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I always question myself while writing a resume and this makes the process soo easy! Thank you.

Date of experience: February 7, 2020
Ohio
1 review
0 helpful votes
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Wish it would have said what the fees were up front.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 7, 2020
Arizona
1 review
0 helpful votes
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The only thing that is bad is you can't format work experience like the one's you can pick. Verse writing your own

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 7, 2020
Missouri
1 review
0 helpful votes
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It should tell you that it will charge you before you get started. It was listed under free

Date of experience: February 7, 2020
Maryland
1 review
0 helpful votes
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February 7, 2020

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Date of experience: February 7, 2020
Texas
1 review
0 helpful votes
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Lets see how this resume stands out from the rest.

Date of experience: February 7, 2020
Alabama
1 review
0 helpful votes
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It would have been nice up front to know I had to pay to get my resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 7, 2020
Pennsylvania
1 review
0 helpful votes
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Very user friendly
February 7, 2020

Very user friendly. Easier to edit and get help than other websites.

Date of experience: February 7, 2020
Nebraska
1 review
0 helpful votes
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I don't like how it forces you to include your graduation date, and then it wraps! Make that piece more dynamic please.
I also didn't realize I had to pay until the end. Felt like I wasted my time.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 7, 2020
Ohio
2 reviews
0 helpful votes
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February 7, 2020

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Date of experience: February 7, 2020
Missouri
1 review
3 helpful votes
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Awful company, my girlfriend pay for the 14 days trial, did not even use the resume because it was not good, on top of that she canceled it online, and they never sent her an email of confirmation.
They charged her for 4 months in a row, and when she tried to call them to file a complaint, all they did was cancel the account, and did not give them a single cent back. By the way, the managers are rude and $#*!ty.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 7, 2020