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ResumeGenius

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Great format, but not pleased with not being told up front that I would have to pay.

Date of experience: April 3, 2020
Wisconsin
1 review
0 helpful votes
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Should have said right away that it would end up costing money.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 3, 2020
Pennsylvania
1 review
0 helpful votes
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I enjoyed the way it was able to put some of the sections together for me out of the words that I provided. Also, the fact that it put the entire resume together for me in such a professional manner.

Date of experience: April 3, 2020
Illinois
1 review
0 helpful votes
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The website was clear and easy to use, also very useful to what I need to accomplish.

Date of experience: April 3, 2020
New Mexico
1 review
0 helpful votes
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April 3, 2020

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Date of experience: April 3, 2020
California
1 review
0 helpful votes
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I wanted to make my resume look spectacular, and that's what Resume Genius has done

Date of experience: April 2, 2020
Florida
1 review
0 helpful votes
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Stop tricking people into participating in your trial, YES, I can choose to walk away, nobody put a gun to my head, but don't make people think they're getting something for free and then making them put in their card information. That's a horrible bait-n-switch, you should be ashamed of yourselves for being so proud of a system that takes advantage of people and wastes their time. Not everyone has a card to offer either and that's something you should respect. Especially in the midst of the coronavirus pandemic. Shameful.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2020
Florida
1 review
0 helpful votes
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April 3, 2020

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Date of experience: April 2, 2020
Texas
1 review
0 helpful votes
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Pretty easy to use
April 3, 2020

Pretty easy to use. Extra star if site didn't crash while I finished my first resume

Date of experience: April 2, 2020
Georgia
1 review
0 helpful votes
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Very simple to use and will recommend it to colleagues.

Date of experience: April 2, 2020
Colorado
1 review
0 helpful votes
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Be upfront about costs, don't charge renewal automatically.

Date of experience: April 2, 2020
Pennsylvania
1 review
0 helpful votes
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Awesome website
April 2, 2020

Awesome website. Able to navigate everything easily.

Date of experience: April 2, 2020
Texas
1 review
0 helpful votes
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Lost my progress at one point and had to start over.

Date of experience: April 2, 2020
North Carolina
1 review
0 helpful votes
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I was never told it was a free trial. It just said "FREE." K cool. I'm happy to pay but it would be nice if it was clearer. Otherwise 4/5! Could've used a little more control, other than that, amazing!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2020
Louisiana
1 review
0 helpful votes
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Its misleading to advertise your service for free.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2020
Texas
1 review
0 helpful votes
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Website kept crashing and it says in the beginning that it's free but charges you at the end to get the document

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2020
Virginia
1 review
0 helpful votes
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You indicated I could do my resume for "FREE" when in fact you asked me for payment after I spent the time on your site. It would have been nice to know that up front.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2020
Georgia
1 review
0 helpful votes
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Stupid bait and switch to pay for 'free' services! Good job, I'll be disputing the charges... any/all of them. Bad business practice.

Date of experience: April 2, 2020
Texas
1 review
0 helpful votes
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Why would you charge someone to just get a resume? Super inconvenient.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2020
New Jersey
1 review
0 helpful votes
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Lost my progress twice during the building progress, would be nice to be able to save my progress and a lot of headache.

Date of experience: April 2, 2020