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ResumeGenius

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Website kept crashing and it says in the beginning that it's free but charges you at the end to get the document

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2020
Virginia
1 review
0 helpful votes
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You indicated I could do my resume for "FREE" when in fact you asked me for payment after I spent the time on your site. It would have been nice to know that up front.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2020
Georgia
1 review
0 helpful votes
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Stupid bait and switch to pay for 'free' services! Good job, I'll be disputing the charges... any/all of them. Bad business practice.

Date of experience: April 2, 2020
Texas
1 review
0 helpful votes
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Why would you charge someone to just get a resume? Super inconvenient.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2020
New Jersey
1 review
0 helpful votes
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Lost my progress twice during the building progress, would be nice to be able to save my progress and a lot of headache.

Date of experience: April 2, 2020
Texas
1 review
0 helpful votes
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Thank you
April 2, 2020

Thank you. Quick and easy. Wish me luck. I will recommend to friends and family

Date of experience: April 2, 2020
Indiana
1 review
0 helpful votes
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There was no information about having to pay until I finished the resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2020
Texas
1 review
0 helpful votes
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Very smooth process and very professional and well organized job description to assist in nailing the job.

Date of experience: April 2, 2020
Washington
1 review
0 helpful votes
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Took longer than i had planed but resume looks great and much quicker than past resumes

Date of experience: April 1, 2020
California
1 review
0 helpful votes
Follow Jasmine J.
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Very misleading that it said free to download and then i was forced to pay to obtain it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 1, 2020
California
1 review
0 helpful votes
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Would have been nice to know I had to pay before I went through the entire process, but I do like the resume it produced

Date of experience: April 1, 2020
Washington
1 review
0 helpful votes
Follow Dianna L.
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This was so easy and took the stress of writing a resume away!

Date of experience: April 1, 2020
New York
1 review
0 helpful votes
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.
June 12, 2020

.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 1, 2020
Texas
1 review
0 helpful votes
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Did not realize there was a charge until I had finished forming my resume. I can imagine this is turns some people off from using the website.

Date of experience: April 1, 2020
California
1 review
0 helpful votes
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1
April 1, 2020

1

Date of experience: April 1, 2020
California
1 review
0 helpful votes
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It was not as fast as I had hoped... but it worked just fine and I did have a lot of formats to choose from.

Date of experience: April 1, 2020
Pennsylvania
1 review
0 helpful votes
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Site say free resumes but it cost money to download. False advertisement

Date of experience: April 1, 2020
Saudi Arabia
1 review
0 helpful votes
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...
April 1, 2020

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Date of experience: April 1, 2020
Colorado
1 review
0 helpful votes
Follow Georgia Q.
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Although it was helpful, there is misleading info about getting a resume for free.

Date of experience: April 1, 2020
Georgia
1 review
0 helpful votes
Follow Matthew H.
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Said this would be free
June 12, 2020

Said this would be free. I feed like i was lied to.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 1, 2020