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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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There should be an option to not include the city or the county because for international work this is not applicable.
It would be easier if you could just add into once section all of your own written bullet points instead of adding multiple small sections for bulletpoints.
I appreciate the help.
I am using this site as it was recommended by my college professor. It seemed as though the service would be free. I built my entire resume to only find out at the END that I had to pay for the site.
I'd like to be able to add bullet points for work experience.
I would have liked to have known it is not "free" like it is advertised, and that you have to pay for it at the end of putting all of that work into it.
Very easy to complete a resume. The pre-written job skills were a huge help.
Sign in, go with the flow, pay, checkout, super simple, even a cave man can do it.
Its a very good thing to use, user friendly, but I find it expensive when I need to update my resume to spend $40 each time.
I really like the program. It was easy to use and the resume looked really sharp. The only thing I didn't like was that it said it was free but then before it would let me download my resume I had to sign up for a 14 day trial offer for $1.95. After the 14 days it's 30 something a month if I don't cancel. I don't really see myself needing a monthly resume service - don't see where many people would. So I'm guessing they're counting on most people forgetting to cancel for at least a month which is where they make their money. I have to admit I haven't used the cover letter part yet though (this opinion box popped up before I had the chance). If it's as good as the resume I could maybe see where holding on to subscription if it takes you a while to find a job might be worth it. It would allow you to write new cover letters for each job and update/tailor your resume (career objectives, ect) for each job. Overall I'm really happy with it, just wish they would have been more upfront about the subscription thing.
Your link online said it was a free resume creator. Wasn't expecting to have to get a subscription to actually keep the resume.
As a novice in resume writing, this was a godsend!
So convenient! Easy to follow! It was a "piece of cake"
This was listed as a free website and it is not. It is predicated on a lie.
Bait and switch is bull$#*!. But understandable. But youll be damned if i rate you well, while you rape me.
Efficient way for inexperienced resume builders to create a professional looking resume
Its not free as advertised if I have to pay to download it. False Advertising
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

