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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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There should be an option to not include the city or the county because for international work this is not applicable.
It would be easier if you could just add into once section all of your own written bullet points instead of adding multiple small sections for bulletpoints.
I appreciate the help.

Date of experience: April 4, 2020
Canada
1 review
0 helpful votes
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I am using this site as it was recommended by my college professor. It seemed as though the service would be free. I built my entire resume to only find out at the END that I had to pay for the site.

Date of experience: April 4, 2020
Michigan
1 review
0 helpful votes
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I'd like to be able to add bullet points for work experience.

Date of experience: April 4, 2020
Texas
1 review
0 helpful votes
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I would have liked to have known it is not "free" like it is advertised, and that you have to pay for it at the end of putting all of that work into it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 4, 2020
Iowa
1 review
0 helpful votes
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Very easy to complete a resume
April 4, 2020

Very easy to complete a resume. The pre-written job skills were a huge help.

Date of experience: April 4, 2020
New Jersey
1 review
0 helpful votes
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Happy with Software, was hoping that I could edit it more freely.

Date of experience: April 4, 2020
Florida
1 review
0 helpful votes
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Sign in, go with the flow, pay, checkout, super simple, even a cave man can do it.

Date of experience: April 4, 2020
Illinois
1 review
0 helpful votes
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It was a good experience, I just wish I could customize certain sections. I made it work though.

Date of experience: April 3, 2020
Texas
2 reviews
0 helpful votes
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Its a very good thing to use, user friendly, but I find it expensive when I need to update my resume to spend $40 each time.

Date of experience: April 3, 2020
Arizona
2 reviews
0 helpful votes
Follow Stephany M.
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I really like the program
April 4, 2020

I really like the program. It was easy to use and the resume looked really sharp. The only thing I didn't like was that it said it was free but then before it would let me download my resume I had to sign up for a 14 day trial offer for $1.95. After the 14 days it's 30 something a month if I don't cancel. I don't really see myself needing a monthly resume service - don't see where many people would. So I'm guessing they're counting on most people forgetting to cancel for at least a month which is where they make their money. I have to admit I haven't used the cover letter part yet though (this opinion box popped up before I had the chance). If it's as good as the resume I could maybe see where holding on to subscription if it takes you a while to find a job might be worth it. It would allow you to write new cover letters for each job and update/tailor your resume (career objectives, ect) for each job. Overall I'm really happy with it, just wish they would have been more upfront about the subscription thing.

Date of experience: April 3, 2020
Oklahoma
1 review
0 helpful votes
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Your link online said it was a free resume creator. Wasn't expecting to have to get a subscription to actually keep the resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 3, 2020
Minnesota
1 review
0 helpful votes
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As a novice in resume writing, this was a godsend!

Date of experience: April 3, 2020
Missouri
1 review
0 helpful votes
Follow Starks-Moore M.
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So convenient!
April 4, 2020

So convenient! Easy to follow! It was a "piece of cake"

Date of experience: April 3, 2020
Oklahoma
1 review
0 helpful votes
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This was listed as a free website and it is not. It is predicated on a lie.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 3, 2020
Texas
1 review
0 helpful votes
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Bait and switch is bull$#*!
June 12, 2020

Bait and switch is bull$#*!. But understandable. But youll be damned if i rate you well, while you rape me.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 3, 2020
Indiana
1 review
0 helpful votes
Follow Ryan D.
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Efficient way for inexperienced resume builders to create a professional looking resume

Date of experience: April 3, 2020
North Carolina
1 review
0 helpful votes
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Great but don't tell people that it's free when it's not.

Date of experience: April 3, 2020
Tennessee
1 review
0 helpful votes
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In a time where you need help and you may have been at a company for more than 10yrs. This is a wonderful resource.

Date of experience: April 3, 2020
Florida
1 review
0 helpful votes
Follow Rachael M.
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Its not free as advertised if I have to pay to download it. False Advertising

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 3, 2020
California
1 review
0 helpful votes
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Great format, but not pleased with not being told up front that I would have to pay.

Date of experience: April 3, 2020