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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Nice templates, better than microsoft ones. Asks some question's that help you build simple areas like objective
Very easy to use! I found it made resume building much more professional!
Easy format. Comes up under free resume but costs $2 to download and print. A little deceptive.
Your link said free entirely and no card needed until after you complete your resume then you require payment to download. Total scam and waste of time.
It'll be great if you would warn a client that is the paid service
Didn't plan on having to pay for me to make a resume
Easy and high quality. So
Much better than the old days even just several years ago. 30 minutes done and done.
While the options to get started on my resume were great, it was advertised as a "free resume builder" on another site, only to route me to this site where the resume was held hostage until I paid for either a 14-day trial or a monthly plan. Moreover, the trial auto-renews to $39.95 while the monthly plan is $7.95. If you intend to use this site regularly, it seems like the monthly plan is worth it, but something advertised as "free" is not free if it allows you to finish a project and then holds the final product behind a paywall. However, I am still satisfied with the templates and step-by-step instruction that this site provides for the resumes and if I ever need to make more, now that I know the prices, I would certainly consider using it again.
I Google AD I clicked on said I could download my resume for free... So I am not happy about having to sign up for a $24 subscription to download the resume I just spent the last 2 hours creating.
Very easy to use and fast. Great for the person creating a resume and don't have the use of words.
I felt trapped into payment. Had I known there was a fee up front I would not have participated.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

