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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Extremely helpful and excellent guidance throughout updating my resume.

Date of experience: June 13, 2020
Texas
1 review
0 helpful votes
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Said it was free then you have to pay for your resume. Not only that but the $#*! you comes when its a subscription you get charged every 4 weeks. I would have been ok with the one time purchase even though you lied but thats a no. To late now right? I bet to cancel it has to be over the phone swell.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2020
Maryland
1 review
0 helpful votes
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Dislike that purchase information wasn't disclosed from the very beginning. Very thorough questioning process and information gathering. Enjoyed pre-written responsibilities section.

Date of experience: June 13, 2020
New York
1 review
0 helpful votes
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I was under the impression that my first resume was free, but this is a great service.

Date of experience: June 13, 2020
Canada
1 review
0 helpful votes
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I got all the way to the final screen with all the work put in before I knew what the cost was.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2020
New Mexico
1 review
0 helpful votes
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It was advertised as free to do a resume which was why I gave it a four star due to false advertising/

Date of experience: June 13, 2020
Texas
1 review
1 helpful vote
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Good
June 13, 2020

Good

Date of experience: June 13, 2020
New York
1 review
0 helpful votes
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The format isn't as intuitive as I thought but I figured it out.

Date of experience: June 13, 2020
South Africa
1 review
0 helpful votes
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Good
June 13, 2020

Good

Date of experience: June 13, 2020
Singapore
1 review
0 helpful votes
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...
June 13, 2020

-

Date of experience: June 13, 2020
Mississippi
1 review
0 helpful votes
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Extremely Easy to use, takes all of the guess work out of the process

Date of experience: June 12, 2020
Washington
1 review
0 helpful votes
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Easy enough to use, with nice options to choose from

Date of experience: June 12, 2020
Oregon
1 review
0 helpful votes
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Awesome, just awesome
June 13, 2020

Awesome, just awesome

Date of experience: June 12, 2020
Minnesota
1 review
0 helpful votes
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I started the process after your website said you had free resume template downloads. When I got to the end of the process, I was unable to download the resume created. I never saw a way to download a blank template during the process.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 12, 2020
Wisconsin
1 review
0 helpful votes
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False advertisement, thought it was free only to have to pay afterwards. Disappointed

Date of experience: June 12, 2020
Pennsylvania
1 review
0 helpful votes
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Super helpful!
June 13, 2020

Super helpful!

Date of experience: June 12, 2020
North Carolina
1 review
0 helpful votes
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Good
June 13, 2020

Good

Date of experience: June 12, 2020
Pennsylvania
1 review
0 helpful votes
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Everything I saw said it was free
July 13, 2020

Everything I saw said it was free. Then at the end it's a "free trial." Of course I signed up, I'm not spending all that time to not have a resume, but that's pretty shady.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 12, 2020
Canada
1 review
0 helpful votes
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Easy!
June 12, 2020

Easy!

Date of experience: June 12, 2020
Georgia
1 review
0 helpful votes
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Not bad
June 12, 2020

Not bad.

Date of experience: June 12, 2020