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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Easy
June 15, 2020

Easy

Date of experience: June 15, 2020
Minnesota
1 review
0 helpful votes
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.
July 15, 2020

.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 15, 2020
Michigan
1 review
0 helpful votes
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Easy to design and create professional grade resumes

Date of experience: June 15, 2020
Massachusetts
1 review
0 helpful votes
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It would have been nice if you told me I had to pay before I filled out the entire resume draft.

Date of experience: June 15, 2020
District of Columbia
1 review
0 helpful votes
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Says its free but its actually not. Kind of scummy.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 15, 2020
GB
1 review
0 helpful votes
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Good
June 15, 2020

Good

Date of experience: June 15, 2020
Australia
1 review
0 helpful votes
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Been some time since I had to do a resume. No idea how should be formatted.

Date of experience: June 15, 2020
California
1 review
0 helpful votes
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Easy to navigate through sections with helpful tips

Date of experience: June 14, 2020
Nigeria
1 review
0 helpful votes
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Fast and efficient
June 15, 2020

Fast and efficient

Date of experience: June 14, 2020
California
1 review
1 helpful vote
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Great resume
June 15, 2020

Great resume. They do a great job of sounding very professional and writing your personal story in their way.

Date of experience: June 14, 2020
Tennessee
1 review
0 helpful votes
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,
June 15, 2020
Updated review

,

Date of experience: June 14, 2020

Thought it would be free, but a txt is useless
July 13, 2020
Previous review

Thought it would be free, but a txt is useless

Date of experience: June 13, 2020
Colorado
1 review
0 helpful votes
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Awesome!
June 15, 2020

Awesome!

Date of experience: June 14, 2020
Florida
1 review
0 helpful votes
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While it's a good experience, I would have liked not being charged for the trial.

Date of experience: June 14, 2020
California
1 review
0 helpful votes
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.
June 15, 2020

.

Date of experience: June 14, 2020
Texas
1 review
0 helpful votes
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Thank you for helping me streamline my resume. I feel more confident in landing a better position

Date of experience: June 14, 2020
California
1 review
0 helpful votes
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Good so far
June 14, 2020

Good so far

Date of experience: June 14, 2020
Oregon
1 review
0 helpful votes
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I was looking for a free resume template. In the link it said free resume builder. I put in all my information and when I went to download my "FREE" resume it charged me $3 for 14 days. This is false advertisement and I will not be recommending this service.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 14, 2020
Ohio
1 review
0 helpful votes
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Thanks
June 14, 2020

Thanks

Date of experience: June 14, 2020
Tennessee
1 review
0 helpful votes
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Says resume will be free, but then you have to sign up for it after building your resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 14, 2020
Washington
1 review
0 helpful votes
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Excellent
June 14, 2020

Excellent. The other programs were like pulling teeth.

Date of experience: June 14, 2020