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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Forced to give CC information after being baited into an offer for a free resume
It was quick and easy. It all looks really well done and I am hopeful it will wow the recipients.
Scam that you say its "free" and then no option to download without adding in credit card. Even the "free trial" charges you $2.95. You put in all the work before they explain this to you as a trap. WOULD NOT RECOMMEND
K
I decided to use resume genius to save time on formatting word templates. What I did't like is that although from experience from many other web sites I know that nothing is free, this one as well as many others follow a fraudulent pass of first appearing innocent and doesn't show you the price list before you start. I know that I will eventually have to pay, but that's annoying. It also first offers you to created a cv, and only then to sign up. So what if I loose my results half a way? When I tried to sign up there was some connection problem which left me biting my nails if I lost the results of 2 h of work. Than it didn't accept my amex card although amex is listed as a type of card to be used. So I'm not sure I actually did save any time at the end.
Very easy to setup. The site did time out and I had to re-enter everything.
Is amazing! Am just hoping it saved my CV after the credit card part
Easy
Nice layouts and easy to use. Prompts you for answers and fills in the resume parts that you can later edit and tailor to your needs.
Makes crafting an organized, attractive resume easy.
Good
Excellent resume building suggestions. I love it because it is by far the best resume building sites and it was so easy to do.
Told it was free... took 45 minutes to enter all my info and now when i want to print it up... you got me by the short and curlies.
I would like to have known this was a paid service before I spent this time constructing a resume.
This site is extremeley misleading, as it is advertised as a Free service, and does not inform you until after building your resume that you have to actually pay to access it.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

