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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Louisiana
1 review
0 helpful votes
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Their website stated their is no charge until you finish it. Then $2.95 and in 2 weeks $24.95. That is extremely high for a resume you still have to do it yourself. Ot6herwise they have many choices from templates and quality. Good service for the price

Date of experience: November 25, 2020
Colorado
1 review
0 helpful votes
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Good but needs better integrations
November 25, 2020

Good but needs better integrations. Like cover letter editing. Needs updates for embedded functions that are iterable.

Date of experience: November 25, 2020
Mississippi
1 review
0 helpful votes
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I like the options but you should inform of the charge before starting of resume

Date of experience: November 24, 2020
Indiana
1 review
0 helpful votes
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Frustrated that i didn't realize i would spend over and hour entering info into template and then have to pay for it

Date of experience: November 24, 2020
Texas
1 review
0 helpful votes
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Extremely easy to navigate
November 25, 2020

Extremely easy to navigate. Website is user friendly. Will definitely use again.

Date of experience: November 24, 2020
California
1 review
0 helpful votes
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This is user friendly and amazing
November 24, 2020

This is user friendly and amazing. I love the lay out

Date of experience: November 24, 2020
California
1 review
0 helpful votes
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November 24, 2020

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Date of experience: November 24, 2020
New York
1 review
0 helpful votes
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I like how it's very easy to use and helpful with the correct wording

Date of experience: November 24, 2020
District of Columbia
1 review
0 helpful votes
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Some difficulty/rigidity editing and/or adding fields

Date of experience: November 23, 2020
Colorado
1 review
0 helpful votes
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Great help when I called for help
November 24, 2020

Great help when I called for help.
Kind people to talk to
I can always tell if they're smiling. They were!
So far so good.

Date of experience: November 23, 2020
Oklahoma
1 review
0 helpful votes
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I prefer to know I am going to have to pay for it earlier in the process.

Date of experience: November 23, 2020
Ohio
1 review
0 helpful votes
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I thought this was free but there is a cost involved.

Date of experience: November 23, 2020
Texas
1 review
0 helpful votes
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Nothing in particular I want to talk about. It was nice

Date of experience: November 23, 2020
Indiana
1 review
0 helpful votes
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Would love it if I didn't have to put in my cc number in order to download

Date of experience: November 23, 2020
Utah
1 review
0 helpful votes
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I can't figure out how to change the job title under my name.

Date of experience: November 23, 2020
Florida
1 review
0 helpful votes
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Very easy to use
November 23, 2020

Very easy to use. Excellent for a quick and easy resume

Date of experience: November 23, 2020
Ohio
1 review
0 helpful votes
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Several different resume templates that look clean and professional.

Date of experience: November 23, 2020
Texas
1 review
0 helpful votes
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By far the best resume builder!
November 23, 2020

By far the best resume builder! Felt quick, painless and lowered my intimidations of even touching my old dusty resume.

Date of experience: November 22, 2020
Texas
1 review
0 helpful votes
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Not telling users upfront that they will be required to pay a minimum of $3 for a trial is shady.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 22, 2020
Texas
1 review
0 helpful votes
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November 22, 2020

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Date of experience: November 22, 2020