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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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November 30, 2020

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Date of experience: November 30, 2020
Virginia
1 review
0 helpful votes
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I didn't know I had to pay until I finished my resume

Date of experience: November 30, 2020
Kansas
1 review
0 helpful votes
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I was told that I could get my resume for free, but now I had to set up an account to be charged money for my resume now.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 29, 2020
Texas
1 review
0 helpful votes
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Nice resume template but would prefer it be clearly stated that you had to pay to download resume before putting in all the work. Felt like a clickbait

Date of experience: November 29, 2020
Texas
1 review
0 helpful votes
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While I assumed there would be a fee, that was not apparent until I completed the resume.

Date of experience: November 29, 2020
South Africa
1 review
0 helpful votes
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It looses information
Resulting in you having to re enter

Date of experience: November 29, 2020
Washington
1 review
0 helpful votes
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Only thing was I didn't disclose it was a subscription service upfront, I could be wrong but I didn't see it.

Date of experience: November 29, 2020
New Jersey
1 review
0 helpful votes
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I cant see if I am able to edit it to fit all my work experience on one page

Date of experience: November 29, 2020
Philippines
6 reviews
0 helpful votes
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You claim resume is free and end up asking for payment details. That is kind of unfair.

Date of experience: November 29, 2020
Canada
1 review
0 helpful votes
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Easy way to get a resume done in the comfort of your bedroom

Date of experience: November 29, 2020
Pennsylvania
1 review
0 helpful votes
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Had to start a trial plan to get my supposedly 'free resume'

Date of experience: November 29, 2020
Michigan
1 review
0 helpful votes
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The advertisement I saw was misleading
November 29, 2020

The advertisement I saw was misleading. It Said it was a free resume download. Clearly it's not.

Date of experience: November 29, 2020
South Carolina
1 review
0 helpful votes
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This process was easy and I will definitely recommend to others

Date of experience: November 28, 2020
Oregon
1 review
0 helpful votes
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Easy forms...
November 29, 2020

Easy forms... although i would have liked to have known the cost up front and not AFTER i filled out an entire resume...

Date of experience: November 28, 2020
Colorado
2 reviews
0 helpful votes
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Very impressed with the simplicity of the website. It is user friendly and helps put my thoughts into words.

Date of experience: November 28, 2020
Pennsylvania
1 review
0 helpful votes
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Too expensive and advertised as free on google. Needs to be more affordable for college students looking for resume help.

Date of experience: November 28, 2020
Mississippi
1 review
0 helpful votes
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Great product, I just wish the pricing was more upfront.

Date of experience: November 28, 2020
Colorado
1 review
0 helpful votes
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Make it easier to cancel subscriptions please i dont want to be charged 25 bucks for nothing if i already paid and used my trial

Date of experience: November 28, 2020
District of Columbia
1 review
0 helpful votes
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My resume was still in the system and I just had to update it.

Date of experience: November 28, 2020
Australia
1 review
0 helpful votes
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Great opportunity for the future Thankyou so much again for the help I need it...

Date of experience: November 27, 2020