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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I would like to be able to add another paragraph to my career goal section
Easy to navigate through steps of putting resume together.
Ok but it says free then you pay at the end, questionable
Looks good, would like option to combine work places and have one area for skills
Very Organized and user friendly. Definitely a recommendation for people who need an effective resume in a fraction of the time it usually it takes to make one
I wish we could add additional sections (e.g., publications)!
I was very impressed with how my resume turned out, and the tips given
I wish the website was more upfront about the payment, but I am satisfied with the help I've gotten in building the resume.
You state its "Free" but when downloading the resume... it NOT
The process was great. Not telling me the cost until the end was not appreciated.
One star because of false advertising that the first 14 days are free in the beginning of the resume building process. Then upon completing a near perfect resume, you state "download for $2.95."
Site itself is fantastic but i really hate being misled. Whether $3.00 or $300.00, i appreciate transparency.
It was very well put together, the process takes you in steps that are very relevant and I especially like how it ends with the contact info. Got my resume done faster than ever! Thank you so much!
I'd Like to be able to add fields to templates (website, social handles) but with the Download I can add that on my own. Other than that the options are vast and diverse. Ton of great options
I didn't know there was a fee attached to the resume builder. It is advertised as "free"
Not sufficient wording or advice for professional resumes
Super easy and loved the pre-written bullets for job descriptions
Add personal section if someone want to add their own section in resume
The choose of words is excellent and very simple to fill out
Do not advertise a free resume when at the end of creating it, you charge to subscribe to the service. False advertisement.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

