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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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I would like to be able to add another paragraph to my career goal section

Date of experience: November 22, 2020
Ohio
1 review
0 helpful votes
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Easy to navigate through steps of putting resume together.

Date of experience: November 22, 2020
Kansas
1 review
0 helpful votes
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@
November 22, 2020

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Date of experience: November 22, 2020
Virginia
1 review
0 helpful votes
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Ok but it says free then you pay at the end, questionable

Date of experience: November 22, 2020
Kentucky
1 review
0 helpful votes
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Looks good, would like option to combine work places and have one area for skills

Date of experience: November 22, 2020
India
1 review
0 helpful votes
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Very Organized and user friendly
November 22, 2020

Very Organized and user friendly. Definitely a recommendation for people who need an effective resume in a fraction of the time it usually it takes to make one

Date of experience: November 22, 2020
New York
1 review
0 helpful votes
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I wish we could add additional sections (e.g., publications)!

Date of experience: November 21, 2020
Florida
1 review
0 helpful votes
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I was very impressed with how my resume turned out, and the tips given

Date of experience: November 21, 2020
New York
1 review
0 helpful votes
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I wish the website was more upfront about the payment, but I am satisfied with the help I've gotten in building the resume.

Date of experience: November 21, 2020
California
1 review
0 helpful votes
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You state its "Free" but when downloading the resume... it NOT

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 21, 2020
Texas
1 review
0 helpful votes
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The process was great
November 21, 2020

The process was great. Not telling me the cost until the end was not appreciated.

Date of experience: November 21, 2020
Illinois
1 review
0 helpful votes
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One star because of false advertising that the first 14 days are free in the beginning of the resume building process. Then upon completing a near perfect resume, you state "download for $2.95."

Site itself is fantastic but i really hate being misled. Whether $3.00 or $300.00, i appreciate transparency.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 21, 2020
Canada
1 review
0 helpful votes
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It was very well put together, the process takes you in steps that are very relevant and I especially like how it ends with the contact info. Got my resume done faster than ever! Thank you so much!

Date of experience: November 20, 2020
Colorado
1 review
0 helpful votes
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I'd Like to be able to add fields to templates (website, social handles) but with the Download I can add that on my own. Other than that the options are vast and diverse. Ton of great options

Date of experience: November 20, 2020
Texas
1 review
0 helpful votes
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I didn't know there was a fee attached to the resume builder. It is advertised as "free"

Date of experience: November 20, 2020
Alabama
1 review
0 helpful votes
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Not sufficient wording or advice for professional resumes

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 20, 2020
California
1 review
0 helpful votes
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Super easy and loved the pre-written bullets for job descriptions

Date of experience: November 19, 2020
Canada
1 review
0 helpful votes
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Add personal section if someone want to add their own section in resume

Date of experience: November 19, 2020
Florida
1 review
0 helpful votes
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The choose of words is excellent and very simple to fill out

Date of experience: November 19, 2020
Alaska
1 review
0 helpful votes
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Do not advertise a free resume when at the end of creating it, you charge to subscribe to the service. False advertisement.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 18, 2020