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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Easy to use platform. Only giving 4 stars because advertising sounded like you could build a free resume. It was not made clear that the resume had to be paid for in order to download.
This made updating my resume less overwhelming and guided me through the process.
I was under the impression that my resume building would be for free, come to find out that i had to pay it at the end
I love this website! It allows me to revamp my resume very easy anytime I need to make the necessary changes. Just wish you had more options as far as changing the font sizes.
You advertise as Free, but make me pay for the resume, thats false advertising. I ut way to much work into my resume for me to not print this one.
Good program but it is crappy of you to present your services as free only to charge once I've already spent so much time making it. I thought I had chosen a free resume layout.
It's not a free resume builder if I have to pay at the end or sign up for a monthly subscription just to fill out a resume.
Thank you so much for making this such a simple thing to do. I have had no time to sit down and create a whole new resume. This just saved my life thank you! I will forever use this site now!
Unable to organize and sort elements within resume would be much appreciated
I don't see where I can add additional things like my website and linkedin on my resume. I will play around with this and see if I can fix this. If not i'll get my money back.
Very simple and easy to use. Not expensive, and would recommend.
I thought this was a free service wasn't aware of the fee until download. However so far so good.
Awesome, professional and so simple. Love Resume Genius!
This has been such a helpful site. Writing resumes can be difficult and stressful, but this has offered many ideas to write an excellent resume.
You should force a subscription I would've been fine paying a small fee
Said it was free then wont let you download the resume unless you purchase a plan
I was not made aware I would be charged $2.95, and that I was going to be charged $2.00 for a trial I o not want to continue with.
False advertisement and a waste of time just to find out i have to pay for my "free" resume
Could have been better faster more in-depth details for the job title that you enter for more different
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

