On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
They will charge you the monthly fee no matter what. I canceled my free trial within the 14 days, but for their system it was posted one day after, on top of that to make it worst... they start your FREE trial one day before... in other words, you have 12 days to cancel instead of 14.
Contacted customer service, useless, chat... useless.
Please stay away from this company and save you a headache and $24.95 wasted.
Easy to use, quick results and a nice looking resume!
Easy and helpful builder, but can't change the color or order of sections.
The career objective needs a better selection there is a huge amount of labor or mechanic jobs excluded from that whole section.
Very easy and super helpful with all the suggestions!
$#*! you for waiting to the end to charge me. I spent all $#*!ing day on this resume and I chose this website because it was free. You predatory piece of $#*!. Then you would not let me submit this rating until I put in my e-mail.
Great for people who have not done a resume in a long time
Easy to use site that set everything up for me. Some difficulty in changing items after finished.
Can't say enough good things about resume genius - i recommend to everyone i know
Great application and gave me a variety of templates to look at.
Should have free trial version or certain resume templates free to try. Or mention cost before input of information.
It has been easy to use but was advertised as free
Fantastic except I had to redo some writing because I didn't realize the only way to save your work is to press "continue" on the bottom of the page for the entire work experience section.
Very easy to create a professional looking resume.
This tells you it is a free service until you spend a lot of time creating your resume and then are asked to pay
I was seeking a free application due to my limited resources, yet once i completed resume, i am being charged.
Resume builder was decent but I expected it to be free and you knew I did. Be more up front that I'd have to pay for a trial you scum bags
EXPERIENCE WAS GOOD, BUT ADVERTISMENT WAS FALSE. IT STATED YOU WILL ET THE RESUME FOR FREE BUT YOU ACTUALLY PAY FOR IT.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members