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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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This was great. Easy and very helpful for someone that haven't created a resume in decades.
Very quick and efficient, but pays attention to detail, like skill bullet points; very good idea to make resumes and CVs stand out.
Great website for creating a polished resume and easy to navigate on.
Still need some work to get it all on one page but other than that very helpful
Your site stated that this 100% free, yet the typical bait and switch at the end after spending over an hour inputting data.
It has been a great experience but it says free on the dl but its not free thats the disappointment but you need to explain that before a person does all the work.
You should tell people that they will be charged for a their resume prior to them spending an hour plus creating it... I wouldn't have wasted my time had I known in advance.
I loved the formatting. I found how easy it is to create a professional resume.
Great templates which makes it easy to write my resume
Nice resume, however not happy with stating it is free when it is not.
Everything was great. Just kind of wished they mentioned the payment options upfront first
After trying to give you all my card to bill 4 times, I should have gotten it for free.
Pretty intuitive platform, how ever a bit deceptive with saying its free. Becuase its not you have to pay $2.95
The resume cut off my skills so I can't put everything.
Thank you for making this super easy and giving great advice!
The fact it advertises as free and you have to sign up for the 14 day trial to actually download the hard work you just put in.
Amazing, foolproof way of creating your professional resume!
I would have appreciated the information regarding the trial period charge of $2.95 before I spent the time entering the resume information. It is described as a FREE template!
Enjoyed the conversational style approach to building the resume in addition to suggesting well worded career objectives.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

