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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Amazing, so helpful, literally helped me through the entire process, will never use anyone else again!

Date of experience: February 21, 2021
Minnesota
1 review
0 helpful votes
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Easy to use, and was very helpful
February 21, 2021

Easy to use, and was very helpful. The step by step process was a breeze.

Date of experience: February 21, 2021
Tennessee
1 review
0 helpful votes
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Easiest and cheapest resume service I've ever used. Definitely would recommend.

Date of experience: February 21, 2021
Michigan
1 review
0 helpful votes
Follow ​Charlie W.
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You should be way more forward about how this is going to cost money. The service was fine and even enjoyable at times but I didn't hear an INKLING about there being a charge until it was time to download my resume. That is terrible. PLUS you hit me with $#*!ing almost $30 in two weeks? That's insanely disingenuous.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 21, 2021
California
1 review
0 helpful votes
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Professional resumes that look outstanding and definitely will impressed employers

Date of experience: February 20, 2021
Oregon
1 review
0 helpful votes
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This was so quick and easy to use, It made a better resume than i was expecting

Date of experience: February 20, 2021
Illinois
1 review
0 helpful votes
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Deceptive to do all that work and then realize you have to pay to access it. Prices and terms should have been disclosed before I started.

Date of experience: February 20, 2021
Canada
1 review
0 helpful votes
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Really quite easy to use, and well laid out in the terms of finding the details that are needed, and allows the user to go back and edit any details that they need to fix

Date of experience: February 20, 2021
Ohio
1 review
0 helpful votes
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I first did this and the info deleted. And you should make it know that there is a cost from the beginning.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 20, 2021
Massachusetts
1 review
0 helpful votes
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I hadn't written a resume in over thirty years. ResumeGenius made it super simple to complete my resume quickly.

Date of experience: February 20, 2021
GB
1 review
0 helpful votes
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I have been really struggling to polish up my Resume, but it was so easy to do with your help.

Date of experience: February 20, 2021
Nevada
1 review
0 helpful votes
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This service is excellent
February 20, 2021

This service is excellent. I owe you guys my life.

Date of experience: February 20, 2021
Canada
1 review
0 helpful votes
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The process is great but it's not free as advertised!

Date of experience: February 19, 2021
Louisiana
1 review
0 helpful votes
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Don't advertise your service as being free and then ask for payment at the end of the process!

Date of experience: February 19, 2021
Texas
1 review
0 helpful votes
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I'd like a little more customization when editing.

Date of experience: February 19, 2021
California
1 review
0 helpful votes
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Why tf am I paying 2 bucks for this $#*!. I'm getting a job for my broke $#*! and the now I'm worrying about these 2 dollars I had to pay on my moms card because my card doesn't have enough money so Frick u meanie poo

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 19, 2021
North Carolina
1 review
0 helpful votes
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:)
February 19, 2021

:)

Date of experience: February 19, 2021
Washington
1 review
0 helpful votes
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Thank-you for providing such an important service to people needing this extra guidance.

Date of experience: February 19, 2021
New York
1 review
0 helpful votes
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This was great
February 19, 2021

This was great. Easy and very helpful for someone that haven't created a resume in decades.

Date of experience: February 19, 2021
Vermont
1 review
0 helpful votes
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Very quick and efficient, but pays attention to detail, like skill bullet points; very good idea to make resumes and CVs stand out.

Date of experience: February 19, 2021