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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Amazing, so helpful, literally helped me through the entire process, will never use anyone else again!
Easy to use, and was very helpful. The step by step process was a breeze.
Easiest and cheapest resume service I've ever used. Definitely would recommend.
You should be way more forward about how this is going to cost money. The service was fine and even enjoyable at times but I didn't hear an INKLING about there being a charge until it was time to download my resume. That is terrible. PLUS you hit me with $#*!ing almost $30 in two weeks? That's insanely disingenuous.
Professional resumes that look outstanding and definitely will impressed employers
This was so quick and easy to use, It made a better resume than i was expecting
Deceptive to do all that work and then realize you have to pay to access it. Prices and terms should have been disclosed before I started.
Really quite easy to use, and well laid out in the terms of finding the details that are needed, and allows the user to go back and edit any details that they need to fix
I first did this and the info deleted. And you should make it know that there is a cost from the beginning.
I hadn't written a resume in over thirty years. ResumeGenius made it super simple to complete my resume quickly.
I have been really struggling to polish up my Resume, but it was so easy to do with your help.
The process is great but it's not free as advertised!
Don't advertise your service as being free and then ask for payment at the end of the process!
I'd like a little more customization when editing.
Why tf am I paying 2 bucks for this $#*!. I'm getting a job for my broke $#*! and the now I'm worrying about these 2 dollars I had to pay on my moms card because my card doesn't have enough money so Frick u meanie poo
Thank-you for providing such an important service to people needing this extra guidance.
This was great. Easy and very helpful for someone that haven't created a resume in decades.
Very quick and efficient, but pays attention to detail, like skill bullet points; very good idea to make resumes and CVs stand out.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

