Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
Follow ​ A.
Unfollow ​ A.
Share Review
Report Review

The fact it advertises as free and you have to sign up for the 14 day trial to actually download the hard work you just put in.

Date of experience: February 18, 2021
Texas
1 review
0 helpful votes
Follow Charles R.
Unfollow Charles R.
Share Review
Report Review

Amazing, foolproof way of creating your professional resume!

Date of experience: February 18, 2021
Arizona
1 review
0 helpful votes
Follow Stephanie A.
Unfollow Stephanie A.
Share Review
Report Review

I would have appreciated the information regarding the trial period charge of $2.95 before I spent the time entering the resume information. It is described as a FREE template!

Date of experience: February 18, 2021
Virginia
1 review
0 helpful votes
Follow ​Zach G.
Unfollow ​Zach G.
Share Review
Report Review

Enjoyed the conversational style approach to building the resume in addition to suggesting well worded career objectives.

Date of experience: February 18, 2021
California
1 review
0 helpful votes
Follow Stephen X.
Unfollow Stephen X.
Share Review
Report Review

Manually writing job description bullets was kind of an annoying process. I'd rather be able to copy and paste what I have and separate into bullets.

Date of experience: February 18, 2021
Nebraska
1 review
0 helpful votes
Follow ​Berkay L.
Unfollow ​Berkay L.
Share Review
Report Review

I wish i knew i had to pay before i created the whole thing. Dont do this to customers, be honest and you ll get more out of it for the business.

Date of experience: February 18, 2021
New Hampshire
1 review
0 helpful votes
Follow ​Jennifer G.
Unfollow ​Jennifer G.
Share Review
Report Review

Well the help template were nice to work with I haven't seen an actual printed out resume yet so that is why I didn't give it a 5 star

Date of experience: February 18, 2021
California
1 review
0 helpful votes
Follow ​Giovonni E.
Unfollow ​Giovonni E.
Share Review
Report Review

Tell people that this is a paid service before they go through the entire resume building process

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 18, 2021
North Dakota
1 review
0 helpful votes
Follow ​Jenna K.
Unfollow ​Jenna K.
Share Review
Report Review

Was told I could get my resume for free by signing up, not true

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 18, 2021
Pennsylvania
1 review
0 helpful votes
Follow ​Danie N.
Unfollow ​Danie N.
Share Review
Report Review

It was very difficult to go forward or back through to rewrite.

Date of experience: February 18, 2021
Maryland
1 review
0 helpful votes
Follow Nick Q.
Unfollow Nick Q.
Share Review
Report Review

Great service, thank you for always being available for my resume needs.

Date of experience: February 18, 2021
North Carolina
1 review
0 helpful votes
Follow Virginia N.
Unfollow Virginia N.
Share Review
Report Review

Don't like being forced to get a membership. Would rather pay as I go.

Date of experience: February 18, 2021
Florida
1 review
0 helpful votes
Follow Janet E.
Unfollow Janet E.
Share Review
Report Review

Quick and easy but wish I was able to edit some word placements.

Date of experience: February 17, 2021
Washington
2 reviews
0 helpful votes
Follow Vanessa V.
Unfollow Vanessa V.
Share Review
Report Review

Thanks for the step by step process
February 18, 2021

Thanks for the step by step process. Makes it so much easier and less stressful to complete.

Date of experience: February 17, 2021
California
1 review
0 helpful votes
Follow ​ C.
Unfollow ​ C.
Share Review
Report Review

I thought there was a free service; I didn't really want to pay for the trial.

Date of experience: February 17, 2021
Missouri
1 review
0 helpful votes
Follow Jason V.
Unfollow Jason V.
Share Review
Report Review

Terrible that tricking you into thinking it is free

Date of experience: February 17, 2021
VE
1 review
0 helpful votes
Follow Sam Q.
Unfollow Sam Q.
Share Review
Report Review

The alignment on the resume is a little messed up!

Date of experience: February 17, 2021
Georgia
1 review
0 helpful votes
Follow ​ELIJAH P.
Unfollow ​ELIJAH P.
Share Review
Report Review

This was advertised as free
March 20, 2021

This was advertised as free. I am disappointed that I put in all that work only to find out that it was not.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 17, 2021
California
1 review
0 helpful votes
Follow ​Gabriel E.
Unfollow ​Gabriel E.
Share Review
Report Review

I wish I was able to add more sections like volunteer programs

Date of experience: February 17, 2021
Jamaica
1 review
0 helpful votes
Follow ​ H.
Unfollow ​ H.
Share Review
Report Review

Pretty easy to navigate and input information. Suggestions are great as well

Date of experience: February 17, 2021