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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Simple website to navigate. Tech support was very helpful.
Easy to use just wish there was a 14 day free trial without being charged.
Do not advertise as free then require subscription
Advertises as free, then charges you to view resume. Bull$#*!.
It said the resume was free and as soon as I tried downloading it, they gave me no option but to charge me
I've been using the resume genius template for several years now. I love that it makes it so easy to download different styles and formats.
Real crappy that nothing states that we have to pay for the resume UNTIL AFTER we spent a very long time making it. Not to mention there are barely any options for jobs. I couldn't find anything listed for Gamemaster of an escape room, not even anything in the Entertainment industry that might have been relevant. So all that time and not even the job descriptions I needed PLUS I have to pay! This website comes up under search for FREE resume builder but it's not free! What a scam!
Super easy to use, resume template was clear and questions were clear and to the point.
It was intuitive and easy to make changes with nice templates
No up front indicator that using your templates will cost money
So cool that you took an old PDF and made my brand new resume i was able to swap jobs in and out with out having to worry about lining it all up you saved me so much time i am happy
It said no cc required, but it is requiring a CC and charging me for it.
Great website for people who are unsure about resumes
Didn't know it costed money until after i put in a lot of time.
I thought your template was fabulous. I did not appreciate being bamboozled at the very end of all my hard work being forced to subscribe in order to get my resume when the ad said it was free.
I dint know how to do it, and I needed it right away, and this really help me.
It was easy and efficient. My resume looks wonderful!
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

