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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I would give a better raring if u were actually free like the ad said
Very easy to use. Would recommend to friends if there in need of a resume builder!
Very good tool. Does not explain that you have to purchase until AFTER you spend the time entering all of your info.
Im pleased with the results of the resume but charging me for my first use was a little surprising. I would have gone to a different website, but I honestly did not feel like redoing the Resume. Still pleased. Best of luck and thank you for the help!
I wish I knew I had to pay before going through and editing my entire resume! I'm sure if you advertised for 3 dollars, many people would still pay!
You cost money when you say its free. Look up what this word means(free). You will find that it means, without any cost or payment.
Never been great at resume writing. This system is fantastic and easy to use.
Very helpful, however it should note that there is a charge prior to starting
Typical: advertised as free, but I had to pay to download my resume.
Awesome website, easy to input information and preview different styles
Simple, efficient and an extremely professional product.
Great layouts, easy to use, and great suggestions. But having to pay monthly is a drag. Wish I could just pay a one time fee.
Very simple way of creating a professional resume.
This is genius! I have been out of the job seeking loop for 13 years and my stuff was stale. ResumeGenius is a perfect choice to build an awesome looking resume.
This was supposed to be a "free" resume.
Took 5 hours to create the account
Have to pay money to download.
Trapped into a subscription.
It was simple and straight to the point in an efficient way.
If you advertise a free resume, don't ask people to sign up to actually get the resume, $#*!ing duh.
Quick and easy! It made it easy to focus on the what and not the format.
I only used this site because I thought it was free. Great technology, awful website. Can't believe I got conned into paying for this crap.
Very easy to create a professional looking product.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

