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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I did not know that the services were not free until I got to the end of creating my resume.
This has been very useful, and made a scary task very manageable!
Resume Genius is quick and easy. I like that I can choose from the various templates
Haven't put the resume out yet but the tools to walk through creating it were very clean and helpful
I was completely lost with how to create my resume and this helped me so much.
Trash scum website with the classic free till you download. Spit on yourself
Good but was not aware that i had to actually pay for it. Only paying because my assignment is due at midnight and i don't have time to make a resume from scratch. Maybe make a free trial available.
I wish you could customize the colors and the fonts
Stated it was free but ended up needing to have a payment
So easy to make it look and sound professional with the ease of the templates!
I was dreading writing my own resume and put it off for weeks. With Resume Genius I just completed my resume painlessly in less than 20 minutes.
So far so good! I had a couple issues with the site not responding correctly, but I was able to figure it out.
Chris misled me and I was not able to add an award to my resume. Criza was a much more honest and accurate customer service rep.
No formatting issues because you don't have to format. Yay!
I was able to create an outstanding resume quickly. Thanks!
Not sure why the work history reads out of order. Wish there was an option in the edit to correct the timeline.
This was an easy process and there are many great layouts to choose from.
Genuinly terrible. You can't rate the website one star which is what I wanted to do. Misleading advertising for a free resume maker
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

