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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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You don't get told you have to pay nor how much until after you punch in all your info. Not cool
Well for one if the ad says "free" thats what a person expects not a charge after all the work is done
False advertising. Don't tell me it's free then say the only way I can download it is pay $2.95 after going through all the work of building my resume. I will be cancelling after I download my resume.
This was the most painless resume-building process I've ever used.
I thought this was a free trial. I am upset that I have to pay anything for this.
I only need one resume, do not like the fact I have to "cancel" instead of having an option to pay for a one time resume.
There was no Professional experience section in the resume builder. I could only find career objective
Would love to be able to bullet point job description
The resume building process is superb. However, the support team is not helpful at all.
Save button doesn't always work forcing me to start edits all over again. Otherwise a good product.
A lot of work building the resume and the program was friendly, but it didn't seem apparent that I would be charged so felt forced into purchasing after hours of work. Buyers should beware
So far it's been fast & easy to use. So in one word great!.
Good and easy way to build a good looking resume. Only downside is the small fee. In this competitive, consumer market there are a lot of places to build free resumes online, but the ease and orginization of Resumegenius justified the $2.95.
Easily guided resume assistance, exactly what I needed!
Knowledge of the price would be nice prior to starting resume builder
Quick and easy! Never imagined how much variety of words I could input in my resume! Love it!
Amazing Resume choice with a variety of templates options
Easy to use and helpful as I seek to make a career change amidst a pandemic.
There was an issue processing payment. Customer service was slow to connect by phone and I ended up switching to chat
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

