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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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You say its free then ask to pay at the end. Maybe just start with that
Would of liked the price for resume present prior. Do not like that an auto payment is installed. Should have option for one payment of subscription.
I would give 5 stars but I do not like the payment options. I should not have to pay $95.00 + or just a monthly rate 3x's the annual prices. This is a help so far for hopefully for just a 2 week trial, but way overpriced especially for those who are ernestly looking for work.
This site saved my life, I needed a quick well put together resume and they delivered.
Pretty nice... but see no reason for it to charge $
This website is user-friendly. It walks you through what you need and a professional resume is created.
It was advertised as free and was NOT free. Not happy about that.
I used a valid card twice and your approval system would not take it. I hope that I don't have problems canceling your service if I choose to do so.
Very useful and quick tool to create resume online.
I don't know if I will use this service for longer than the trial period. I think the service is excellent but I think (hope) I will have no need to continue subscription once my resume is completed.
Id like to have a small about me section and it is not obvious how to add in
This said free resume when I started it. I got to the end and the only way to get the resume was to pay for it. I'm going to pay for it, and then immediately cancel the subscription. If you're going to require payment, say that upfront instead lying about it. Oh and now I can't submit without saying I want a follow up. I'll be unsubscribing from the email list too.
I wish i knew i had to pay before i spent hours on the site
Really wish you guys didn't advertise as free until the very end when I try to download my resume
Website states free resume only to learn after inputting all the information that it is NOT free. Misleading.
This website advertises that resume building is free, yet after you get the checkout site, you cannot go back and edit your essay. This forces people to pay for the service after spending hours on building a resume they assume is actually free. Insane
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

