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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

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Texas
1 review
0 helpful votes
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The resume builder is easy to use and the results are great!

Date of experience: March 2, 2021
Pennsylvania
1 review
0 helpful votes
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This cite was easy to use to create a quick resume. Something I'd like to change is being able to use bullet points for the task section of my job history. After I put all my responsible task in for the job, the cite made it a really long run-on sentence.

Date of experience: March 2, 2021
Florida
1 review
0 helpful votes
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I was under the impression that this service was free. It was very useful and helpful, however I do not need a subscription to help me write resumes. I needed help this one time, hopefully, but I definitely do not need another monthly expense. Especially one that I don't need.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 2, 2021
North Carolina
1 review
0 helpful votes
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Why can't you add a summary and custom headings? Why is it advertised as free when it isn't?

Date of experience: March 2, 2021
Georgia
1 review
0 helpful votes
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The website was extremely helpful, it was clear and concise. Thanks for all your help

Date of experience: March 2, 2021
District of Columbia
1 review
0 helpful votes
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User friendly
March 2, 2021

User friendly. I like the template choices and the sample statements for job titles.

Date of experience: March 2, 2021
California
1 review
0 helpful votes
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Really easy platform to use and has amazing options of how to adjust the resume they create for you!

Date of experience: March 2, 2021
Oregon
1 review
0 helpful votes
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It said it was absolutely free and I got charged $3

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 2, 2021
Pennsylvania
1 review
0 helpful votes
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Wish there was a way to alter the text somewhat at the end, enlarge or underline, that sort of thing.

Date of experience: March 2, 2021
New Jersey
1 review
0 helpful votes
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I love how my resume came out and the tools and features were easy to use and very helpful.

Date of experience: March 2, 2021
Malaysia
1 review
0 helpful votes
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March 2, 2021

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Date of experience: March 2, 2021
California
1 review
0 helpful votes
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It's easy and simple
March 2, 2021

It's easy and simple. I think I'm recommend all my friends who need help with a resume.

Date of experience: March 2, 2021
California
1 review
0 helpful votes
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Did not enjoy having to pay in order to get my "free" resume

Date of experience: March 1, 2021
Florida
1 review
0 helpful votes
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Super easy and the resume templates are very clean.

Date of experience: March 1, 2021
Tennessee
1 review
0 helpful votes
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Resume template looks so professional and is very easy to use! Thank you!

Date of experience: March 1, 2021
Washington
1 review
0 helpful votes
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Everything is great
March 2, 2021

Everything is great. I would only make it so you could edit the cover letter when it says hiring manager, because I would like to put something else.

Date of experience: March 1, 2021
Indiana
1 review
0 helpful votes
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Creating my resume was easy and it looks nice and professional.

Date of experience: March 1, 2021
Ohio
1 review
1 helpful vote
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I really dislike how misleading the pricing is. I would have purchased the monthly subscription, but apparently it's a yearly one that you only describe as monthly in terms of price. Overall I will be making sure to spend as little money on this as possible now.
Also, why the $#*! would you have a no option for the "should we follow up" if you aren't even allowed to select it?

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 1, 2021
Arkansas
1 review
0 helpful votes
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Easy setup, great layout, made the experience smooth

Date of experience: March 1, 2021
Utah
1 review
0 helpful votes
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I appreciate the ease it takes to fill out the resume, but hate that I have to pay for a subscription if I only want to use it one-time.

Date of experience: March 1, 2021