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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Easy to use and very professional. Very affordable service.
This resume builder is straightforward, helpful, and simplistic.
Misleading on having to pay for the resume template
Very helpful, price tag is a bit high after the trial period.
Experience was great, very simple & easy to build a resume. Pretty happy!
Quick and easy. Nice auto generated templates make it much easier.
I wish I had used this app a lot sooner! The prompts helped me consolidate the information I was trying to get across in a way that was concise and clear, and the template options are way better than I could have done on my own.
So far so good. I have to do a resume for school and work you are saving my life
I wish I could have one free copy of my resume before doing the 14-day trial.
It said it was free and after an hour of creating you charge $25.00 so I would say its false advertising and I'm disappointed. But my resume turned out great lets just hope that now that I paid for the service I can actually download and use all the work I did for this.
You all have literally saved my life! Coming from a Homemaker for over 10yrs, I lost all drive of attempting a resume. You made this process as you've stated--painless as possible! Thank you so much for making this a breeze and refreshing my ambition.
So far let me see how it looks when its downloaded
Your google link claimed you had free resume templates. This is misleading as you have to pay for your resume at the end of editing.
You kinda lied about this being free, would be nice if i could download it and then just pay the fee instead to edit it
It's been great. Monthly price a little steep though for someone who's been at the same job for 20+ years
Awesome experience! Made it as pain free as possible! Lol
Really great to have this available for help in this area. Thank you!
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

