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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Why is it advertised free? Would appreciate a little honesty so I know how much I am paying before I put all my info in.
Excellent software. I was will to pay $80 to have this done.
Very easy to use and work with. Helpful with selecting work responsibilities
Would like it to be easier to add a section like 'Projects'
Bullet points are not correct in template. I need to fix them.
When getting help via chat, I clicked to download and it removed my existing chat sesstion
I have been struggling with my resume. This website has helped me start all over to create a new more professional resume. I am hopeful that this will help me in my job search
I did not like that the resume builder is advertised as free yet you must pay to actually download the finished resume.
It was very easy and quick, its very reliable for people who don't have a adult coaching you as a role model.
Pretty messed up letting someone do all that work on their resume for free then charging them the privilege to download it. You should put you're a paid service on the front of your website in plain sight for all to see next time. But, I doubt that would happen as the bait and switch method probably makes you more money.
I really enjoyed how easy this was to navigate and fill out.
Easy and straight forward, but let customer know they need a subscription to purchase resume
Super easy to create an amazing resume and matching cover letter.
It's advertised as free resume, but that is not the case.
Very easy to do! I am extremely satisfied with this service.
I click on a website that says "Free pdf Resume Creator" but when I'm done creating a resume it ask for me to pay. What a scam and misleading wed-site. I want a full refund
I typed in free resume and you made me pay for it. So bad. So &$%@*&^ bad.
Very quick and easy. With my wording it was put together very well. Thank you
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Yiru,
First and foremost. We would like to apologize on behalf of Resume Genius for the inconvenience that you have encountered, to better serve you, and please provide us with the following information:
Email address you used when you registered your account:
Name:
Last Name:
Phone number:
In the meantime, I wish to rectify this situation ASAP. Please contact me via e-mail so I can offer you a prompt resolution. [email protected].
I just want to clarify that we have a Lite Account we do offer a Free resume template, however, this is in text format; the 14 dial trial services require a minimum payment of $2.95 for the resume and the cover letter.
Please, any questions that you may have, reply to this email, I will be happy to assist. I look forward to hearing from you.
Regards,
Resume Genius