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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I find it rather aggravating when someone advertises something as free, then after putting in considerable work you are asked for a credit card number to continue...
Amazing program with incredible resume-building options
Nice format but I do not like that it stated upfront no money, CC or information. But in order to download you had to pay after the fact that you added all of your information in.
Very helpful and made my resume very professional.
The customer service rep was knowledgeable and friendly. However, I was expecting this to be free, not a sales gimic.
Did not like creating the resume and then having to pay.
!
So far the experience has been very easy and straight forward.
Would be really helpful to become aware of payment requirement before putting in all information.
A truly amazing tool that can enhance your raggedy resume!
Was dissapointed that I spent over 2 hours building my resume thinking it was free and then having to pay at the end, but hey guess your scheme works. Kudos to the marketing team, but at the same time... (insert middle finger)
Love the template... wish I could add sections or edit section titles
Amazing. Except saying it's free, just to get to the end and have to pay. Be honest up front.
Easy to use, good instructions to complete resume.
Thought it was free found out it was pay to download at the end.
A lower price or non-recurring option would be great!
Would like to know up front that I will be charged to download my resume from the "free" resume builder.
I needed one copy of my resume and the only option was a month subscription. Scummy.
Excellent resume builder and templates. Only complaints is one should be notified that you have to pay for services before people put time and effort into building a resume.
Why is it advertised free? Would appreciate a little honesty so I know how much I am paying before I put all my info in.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Yiru,
First and foremost. We would like to apologize on behalf of Resume Genius for the inconvenience that you have encountered, to better serve you, and please provide us with the following information:
Email address you used when you registered your account:
Name:
Last Name:
Phone number:
In the meantime, I wish to rectify this situation ASAP. Please contact me via e-mail so I can offer you a prompt resolution. [email protected].
I just want to clarify that we have a Lite Account we do offer a Free resume template, however, this is in text format; the 14 dial trial services require a minimum payment of $2.95 for the resume and the cover letter.
Please, any questions that you may have, reply to this email, I will be happy to assist. I look forward to hearing from you.
Regards,
Resume Genius