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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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It was not free i payed two dollars and some sense im just salty it was not free but it was supper easy to use. Thanks I guess.

Date of experience: April 1, 2021
New Hampshire
1 review
0 helpful votes
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Not enough space to talk about important associations or extracurriculars which are vital for former student atheletes

Date of experience: April 1, 2021
Illinois
1 review
0 helpful votes
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I tried to use the "free" resume template and it wouldn't open. I'd worked for hours on the not-free template, only to realize it was not the free one. Then Chris on chat was no help at all, assuming I had advanced computer skills.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 1, 2021
Indiana
1 review
0 helpful votes
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Very sneaky in saying you can download your resume for free, but only get the text. Lame.

Date of experience: April 1, 2021
Florida
1 review
0 helpful votes
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Would like the option to edit resume to my liking.

Date of experience: April 1, 2021
Florida
1 review
0 helpful votes
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Really putting in the pay wall after I spent time to make my resume :/

Date of experience: April 1, 2021
Massachusetts
1 review
0 helpful votes
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It was so easy, straight forward answers. Multiple position descriptions available

Date of experience: April 1, 2021
Louisiana
1 review
0 helpful votes
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Love that this program, it almost does everything for you

Date of experience: March 31, 2021
New Jersey
1 review
0 helpful votes
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There were challenges with the template and had to stop and start multiple times. Also editing and making revisions were a bit challenging as well.

Date of experience: March 31, 2021
Illinois
1 review
0 helpful votes
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Sucks I have to pay, but I get it
April 1, 2021

Sucks I have to pay, but I get it. We all need a buck.

Date of experience: March 31, 2021
Oregon
1 review
0 helpful votes
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Great resume builder!
April 1, 2021

Great resume builder! Easiest resume I have ever done. Though I do wish I could reorder the bullet points in job experience section as I'm building.

Date of experience: March 31, 2021
Texas
1 review
0 helpful votes
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This service is advertised as free and at the end you have to pay. While I don't mind paying it should be stated and advertised this way.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 31, 2021
Georgia
1 review
0 helpful votes
Follow Diane M.
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Easiest way to design and update the resume! Would highly recommend.

Date of experience: March 31, 2021
Oregon
1 review
0 helpful votes
Follow Kimberly F.
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Everything about this site said it was free... no cc required... until I went to download a resume. Please be more upfront.

Date of experience: March 31, 2021
North Carolina
1 review
0 helpful votes
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For some one that has had a lot of trouble with phrasing all of my experiences and ability's this has really made a difference

Date of experience: March 31, 2021
Tennessee
1 review
0 helpful votes
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It said free
April 30, 2021

It said free. YOU LIED! I went ahead and paid for it, but I would have paid a price for it even if you had put the cost up front. I hate this type of scheme.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 31, 2021
Tennessee
1 review
0 helpful votes
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Night and day difference from my old resume to now! Thank you so much!

Date of experience: March 31, 2021
Ohio
1 review
0 helpful votes
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Easy to use
March 31, 2021

Easy to use. Would like to see bullet form self use verses sentence form self use

Date of experience: March 31, 2021
Missouri
1 review
0 helpful votes
Follow ​Jessica M.
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I find it rather aggravating when someone advertises something as free, then after putting in considerable work you are asked for a credit card number to continue...

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 31, 2021
Washington
1 review
0 helpful votes
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Amazing program with incredible resume-building options

Date of experience: March 31, 2021