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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Stephanie E.
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Great service, but Objective builder is not working.

Date of experience: May 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Canada
1 review
0 helpful votes
Follow ​Jennifer Y.
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Some of the fields are difficult to edit, particularly the title of the position you are applying for. You can't edit it without overwriting your career objective, and then you've lost your career objective. You have to re-write it, but you can't copy and paste the text prior to changing the position title so you're starting your career objective from scratch every time you need to simply change the title of the position you're applying for.

In general, the fields need to be easier to edit - fewer steps. It would also be very helpful to be able to edit the 2nd page of a resume to be slightly different than the 1st page. Be able to edit where the break in the page happens, etc. The 2nd page should be formatted slightly different from the 1st as the front page has all the contact info etc.

Date of experience: May 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
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Little to no info on payment at the end of the resume process.

Date of experience: May 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Illinois
1 review
0 helpful votes
Follow ​Joshua G.
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I don't like googling your place and seeing it is a "free" service. 2 hours later, I see a charge. That's bait n switch!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Stephen P.
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Good and would definitely recommend this app to people I know

Date of experience: May 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review, glad we were able to help

Have a great day.
Resume Genius

Ohio
1 review
0 helpful votes
Follow Peter X.
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It has been good so far except for having to complete this form

Date of experience: May 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

North Carolina
1 review
0 helpful votes
Follow ​Jorge C.
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Great system makes it easy and helps you thought the process.

Date of experience: May 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Jamaica
1 review
0 helpful votes
Follow ​Dalton I.
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I really appreciate the simplicity of the process in designing my resume.

Date of experience: May 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Canada
1 review
0 helpful votes
Follow ​Patrick Q.
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Advertised as free, complete bull$#*!. Stop being greasy $#*!s and just state the truth.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow ​Andre N.
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The resume created looks miles better than my previous one and I am confident looking at it. Hopefully it leads to opportunities.

Date of experience: May 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Andrew W.
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Its been extremely easy typing up my resume on here

Date of experience: May 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow ​Erin N.
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It was great but i thought it was free. Went through the process of building my resume but then had to subscribe in order to get it.

Date of experience: May 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Illinois
1 review
0 helpful votes
Follow Karen Q.
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The price is good, but more template options are desirable

Date of experience: May 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

South Carolina
1 review
0 helpful votes
Follow ​M. J.
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I would like to be able to more easily order my additional skills.

Date of experience: May 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Vermont
1 review
0 helpful votes
Follow ​Page G.
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So far it's been helpful, I'm hoping that will continue.

Date of experience: May 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
Follow Anna W.
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I love it and very easy to access. The website is very simple and unique.

Date of experience: May 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Georgia
1 review
0 helpful votes
Follow Ruth X.
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Very easy and user-friendly way to build a resume. It definitely beats having to pay someone to help.

Date of experience: May 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

North Carolina
1 review
0 helpful votes
Follow ​Mario K.
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This was the best resource to create a resume on the spot from a recent document!

Date of experience: May 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
Follow Mike Y.
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Super easy to use; walked through each step. Will use again.

Date of experience: May 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

California
1 review
0 helpful votes
Follow ​CHRIS N.
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Very misleading and clickbaity
June 26, 2021

Very misleading and clickbaity. This site had me fill EVERYTHING out and then charged me at the end. Pretty unethical

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius