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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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I felt that it should have been clear from the beginning that you MUST PAY for this resume. On top of that, it was not easy to make edits the resume. For example, I uploaded my prior resume, and it automatically populated in the areas that they deemed appropriate. Although that is very helpful, if the information is designated incorrectly, it is not easy to move information around (I was more or less retyping my whole 'uploaded' resume into the correct areas- this doesn't sound so bad, but I spent about 45 minutes trying to configure everything when I simply was using the website for a change in format). I also experienced glitches in that my resume never populated a "career objectives" section. In spite of my poor review, I continued onto payment because I had spent so much time editing my resume on this platform, that I rather pay the $3 to get a copy of the work that I spent so much time revising so that it was filled to my liking, than start over on a new website and risk facing the same problem.
If this website populates your old resume correctly, and you're aware of the price AND accompanying monthly payment, then I could understand someone providing a higher rating.
Love the translation for military occupations into real world skills.
Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
It was easy to use and navigate but the fact that it is displayed as a free resume builder but yet you're required to pay at the end would fall under false advertisement..
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
This program has been extremely helpful and allowed me to create an amazing resume
Thank you for your review, glad we were able to help
Have a great day.
Resume Genius
Needed resume for today. Was done in 20 minutes. Thank you for your help. Very professional meets the need for today's resume.
Thank you for your review, glad we were able to help
Have a great day.
Resume Genius
Resume genius made the resume writing process easy and accessible.
Thank you for your review, glad we were able to help
Have a great day.
Resume Genius
I was under the impression that this was a free service, and I was disappointed to see that I had to pay to download my resume.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Creation of the resume was quick and easy. Liked the formats available.
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Very helpful in organizing my experience while trying to re-enter the workforce.
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Great tool but it seriously pisses me off that this (and other) resume sites list themselves as "free", then charge you to get your resume after you put in all the work.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Easy to work within the templates. Great tool indeed. Very handy, especially if you've been out of the workforce for an extended period.
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
I filled out my resume. I could not go back and edit it once I was locked into payment. After working for 3 hours I chose to pay rather than loose my progress.
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
Wide variety of templates, easy to complete, and overall very user friendly!
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
Troubles with payment options, otherwise a five star site
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Great, I like not having to pay for a "free" resume
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
Excellent tool for building professional-looking resumes. Takes your resume to the next level!
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
Awesome... very user friendly and professional looking
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
It was easy to use, and for a small fee, I can probably get a shop.
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
I love the tips as I go. I did see other unique templates that I liked better that lead me to this site in a search but those templates were not available.
Very professional and on point with format, overall good job
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius